We have a C3220 in the field that occassionally produces the attached copy. Any ideas?
C3220 copy quality
Collapse
X
-
Tags: None
-
Re: C3220 copy quality
Glass Copy or Network Print/ or both -------------
if from glass> i hope u are not trying to copy money or document with a hologram
u may have activated the counterfeit protection
**Knowledge is time consuming, exhausting and costly for a trained Tech.** -
Re: C3220 copy quality
This happens when printing from the computer. And it is on standard documents, no money.Comment
-
Re: C3220 copy quality
check all the connectors on MAIN CONTROLLER pcb.
there is a IC1015 (CHIP) that overheats and causes similar issues
IC1015
JPEG compression
JPEG decompression
Resolution conversion
Rotation
Binary processing
MMR compression**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
-
Re: C3220 copy quality
In addition to the wierd copies, now this machine is also shutting down (screen blanking out but power light staying on) customer has to turn off/on, then remove the jam.
We have replaced the Memory, Main Controller and Power distribution board......any other ideas?Comment
-
Re: C3220 copy quality
1- defective Boot ROM
2- defective Control Panel
3- Fuse Pcb (known problem in this model) fuses must read exact voltage (u can't test for continuity because low voltage on fuse will still read good)
4- check the Main Controller Fan
5- defective Sub Main Controller ( this pcb causes many issues when it starts to go bad)
6- Ensure that the voltage between the neutral and ground poles is 1/2 a volt or less. If the voltage is higher than 1/2 a volt, an electrician needs to look at and correct the outlet.
7- inspect the Main Controller PCB LED101, if the LED is OFF, then replace the SRAM PCB (FG3-3669-000) which is mounted on the Sub Main Controller PCB.
**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
Comment