[Misc] IR2016i M/c displays "Change paper" when printing on Legal paper

[digitalbrain]

We have an issue with IR 2016i which operates on 120v/60Hz. The problem is when legal paper is used the print comes out then display shows "Change paper". Customer has to reset the M/c for every copy/print. Also duplex cannot be taken since this message is displayed after first side is taken. We do not face such problem when using the same paper with other IR series 2870/3530/3025 etc. But problem is there in IR 2016, 2018,2020,2022 only so far we checked

This is due the standard legal paper size available here in India is 215mm x 345mm but the legal size in machine driver setting is 215.9 x 355.6.

We have now set the legal paper to be used as "Custom Size"(215mmx345mm) and using the bypass tray. Duplexing is not possible but we dont get the "Change paper" message after every copy/print.

What I want to know is if there is any update/solution available for this problem or any way the paper size in the driver can be altered so the same paper may be used in the cassette and duplexing enabled ?? Please give your inputs

Thanks in advance

DB

[teconcopier]

Re: IR2016i M/c displays "Change paper" when printing on Legal paper

We have an issue with IR 2016i which operates on 120v/60Hz. The problem is when legal paper is used the print comes out then display shows "Change paper". Customer has to reset the M/c for every copy/print. Also duplex cannot be taken since this message is displayed after first side is taken. We do not face such problem when using the same paper with other IR series 2870/3530/3025 etc. But problem is there in IR 2016, 2018,2020,2022 only so far we checked

This is due the standard legal paper size available here in India is 215mm x 345mm but the legal size in machine driver setting is 215.9 x 355.6.

We have now set the legal paper to be used as "Custom Size"(215mmx345mm) and using the bypass tray. Duplexing is not possible but we dont get the "Change paper" message after every copy/print.

What I want to know is if there is any update/solution available for this problem or any way the paper size in the driver can be altered so the same paper may be used in the cassette and duplexing enabled ?? Please give your inputs

Thanks in advance

DB

clean the feeder roller

[teckat]

Re: IR2016i M/c displays "Change paper" when printing on Legal paper

is this only when using print driver ?/

what driver are u using ???

If you are using the UFR II printer driver, load custom size paper----

----various information for PAPER SET UP / on Canon Asia link>>>>>>>u probably seen this already> if not________>
Canon

================;

• When non-standard size paper is loaded, specify the setting for CASSETTE(n) SIZE (n = 2, 3, 4) in the control panel as follows.

- When the paper is loaded in landscape orientation (Only when UFR II Printer Driver is used): CUSTOM SIZE


- When the paper is loaded in portrait orientation: CUSTOM SIZER

• When paper at a size of 8K or 16K is loaded, set CASSETTE(n) SIZE (n = 2, 3, 4) in the control panel to 8K or 16K.
• When you change the orientation of the custom size paper loaded in a paper cassette frequently, it is convenient if you set CASSETTE(n) SIZE (n = 2, 3, 4) in the control panel to MIXED SIZES.
• When CASSETTE(n) SIZE (n = 2, 3, 4) is set to MIXED SIZES, you do not need to specify the setting for CASSETTE(n) SIZE (n = 2, 3, 4) each time you change the paper orientation.
• However, when specifying MIXED SIZES, make sure that the size of the loaded paper matches the paper size specified in the printer driver before printing. If they do not match, the printer may stop printing, displaying the message <41 CHK PAPER SZE>, or a paper jam may occur.
• Be sure to check if the paper size specified in the printer driver matches the size of the paper loaded in the paper cassette before using the printer.
• When printing custom size paper from UFR II Printer Driver, you can load the paper either in portrait or landscape orientation. However, if you want to print custom size paper of its long edges 297.0 mm or less when CASSETTE(n) SIZE (n=2, 3, 4) is set to MIXED SIZES, load the paper in landscape orientation. When you are not printing from UFR II Printer Driver, load the paper in portrait orientation.

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How to configure the printer driver and print


How to configure the printer driver and print