i've already installed a fax unit to the machine. but when i try to fax a document, it'll continuously failed. i'd setting inside the service mode with my country code but it still can't go through. i also had replace the fax unit with another but still the same. anybody know what had cause this?
Canon iR5570 Fax Kit
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Re: Canon iR5570 Fax Kit
Fax board model?If it ain't broke, don't fix it
A picture is worth a thousand words -
yus
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Re: Canon iR5570 Fax Kit
Do you have super G3 -R1?
In service mode, select FAX > Type > TYPE and make settings for country/region of the FAX board.This operation
enables the parameter settings suitable for communication specifications of each country/region.(When I
changed setting of it turn off/on the main power switch according to the shutdown sequence.)
Here, the minimum settings are made necessary for FAX communication.
Basic settings
Here, the minimum settings are made necessary for FAX communication.
- User telephone number
> [Communications Settings] > [Fax Settings] > [User Settings] > [Unit Telehone #] > Input fax number >
[OK]
- Types of telephone lines
> [Communications Settings] > [Fax Settings] > [User Settings] > [Tel Line Type] > Select the type of the line
> [OK]
Communication Test
Carry out a communications test to see if the fax functions of the machine operate as expected:
1) Bring up the Send screen on the control panel.
2) Send a test original to a party capable of a communication test, and check to see if the original is sent normally.
3) Send a text original from the other party, and check to see if the original is sent normally.If it ain't broke, don't fix it
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Re: Canon iR5570 Fax Kit
Check, if your customer uses VOIP; if so, disable ecm and try to lower the modem speed, in addition you can try to set the country settings to "other" to open the tolerance window as far as possibleIf sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!Comment
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