Canon IR3100c blank screen

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  • sharphead
    Trusted Tech

    250+ Posts
    • Aug 2009
    • 285

    #1

    Canon IR3100c blank screen

    hi, i work with sharp but an ir3100c was left in to be looked at, the screen is blank but the power indicator light on the keyboard is lighting up the fans are starting the lamp moves. I did a search on here and reseated the memory but no luck
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon IR3100c blank screen

    Ensure that the voltage between the neutral and ground poles is 1/2 a volt or less.
    If the voltage is higher than 1/2 a volt, an electrician needs to look at and correct the outlet.



    u mean a iRC3100 !!
    do u have extra memory to swap ?

    Is LCD backlight lit ? or is panel completely blacked out ?

    power off/ open back> remove>re-seat boot rom
    check all connectors on DC Controller( re-seat all )

    did u remove LCD panel to check it's connectors ??

    may sound stupid> but did u check the contrast button on control panel
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • sharphead
      Trusted Tech

      250+ Posts
      • Aug 2009
      • 285

      #3
      Re: Canon IR3100c blank screen

      Thanks for the reply checked voltage its fine, unseated and reseated the boards and connections on back off the copier and under the control panel, didnt even release there was a contrast button tried it but no joy at all the screen isnt backlight no light at all unfortunately also dont have memory to swap thanks for the help but looks like a blank at this stage

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Canon IR3100c blank screen

        Originally posted by sharphead
        Thanks for the reply checked voltage its fine, unseated and reseated the boards and connections on back off the copier and under the control panel, didnt even release there was a contrast button tried it but no joy at all the screen isnt backlight no light at all unfortunately also dont have memory to swap thanks for the help but looks like a blank at this stage
        does the printer go into rotation (fix unit heat up) ?
        do u have access to any memory for testing ?

        try this>
        power off printer>open back>unplug HDD>power it up

        see if LCD comes on with splash screen?progress bar ???

        other checks>>>>

        -Remove the expansion memory if it is installed and check whether the captioned symptom is resolved. If not, go to the next step without installing it.

        -Remove and insert the SDRAM and BootROM, and check whether the symptom is resolved each time. Also, make sure that the HDD connector is securely fitted.

        -In order to check whether the original slot on the Main Controller PCB is faulty, remove the SDRAM and insert it into another slot (for the expansion memory), and check whether the symptom is resolved
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

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