imagerunner 1025if no fax

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  • Comrep
    Technician
    • May 2007
    • 22

    imagerunner 1025if no fax

    I have got an ir1025 in the shop with no ability to fax out or receive them. The hook button doesn't give me a dial tone. My service telephone will dial out when plugged in the the external phone jack next to the line jack. I went to service mode and tested the relays and none of them seem to work. There was an option to test about 6 relays on the modem but there are only 2. None of the tests made them click. Any suggestions on what is wrong? There is nothing obvious wrong with the NCU board but the phone signal is getting lost. Modem? NCU? Thanks for any help. Scott
    Last edited by Comrep; 08-08-2012, 07:20 PM.
    Build it idiot proof and the village builds a better idiot
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: imagerunner 1025if no fax

    VoIP ??
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • Comrep
      Technician
      • May 2007
      • 22

      #3
      Re: imagerunner 1025if no fax

      Hi, No it is a standard issue dedicated hard line.
      Build it idiot proof and the village builds a better idiot

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