ir2520 e355

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  • eurokris
    Trusted Tech

    100+ Posts
    • Dec 2009
    • 120

    #1

    [Error Code] ir2520 e355

    hi all

    after replace new main con came out error code E355
    how to clear this code?

    pls anyone help.

    thanks
  • tieuquyen
    Technician
    • Feb 2008
    • 33

    #2
    Re: ir2520 e355

    Originally posted by eurokris
    hi all after replace new main con came out error code E355how to clear this code?pls anyone help.thanks
    Did you clear code in service mode.This problem happen when the Counter on controller board and counter board not mismatch, or you can re seat the jack on both board. if it not resovle you shoud to replace the counter board too.

    Comment

    • eurokris
      Trusted Tech

      100+ Posts
      • Dec 2009
      • 120

      #3
      Re: ir2520 e355

      hi sir

      how to clear in service mode?

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: ir2520 e355

        Originally posted by eurokris
        hi all

        after replace new main con came out error code E355
        how to clear this code?

        pls anyone help.

        thanks


        u need to read this/ i have posted this pub a few times on changing/swapping pcb's

        iR B&W Counters_TP05 108d.pdf
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • eurokris
          Trusted Tech

          100+ Posts
          • Dec 2009
          • 120

          #5
          Re: ir2520 e355

          how to clear E355 on ir2520 .dont have E355 clear on service mode.

          please anyone guide me.

          thanks

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: ir2520 e355

            Originally posted by eurokris
            how to clear E355 on ir2520 .dont have E355 clear on service mode.

            please anyone guide me.

            thanks
            u need to go in LEVEL 2 of Service Mode----see below

            How to clear the error code:
            1. Enter Service Mode: Press (*) Additional Functions, 2&8 simultaneously, then (*) Additional Functions again.
            2. Then select the [COPIER] option. Under [COPIER], select the Function tab.
            3. Under the [FUNCTION] tab, select the [CLEAR] option.
            4. In [CLEAR] there is a selection E355-CLR. Select it and hit OK.
            5. Reboot the machine.


            * If the error still continues, you probably have a bad Serial Number board and it needs to be replaced.


            if not in Level 2/ may be in Level 3
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • eurokris
              Trusted Tech

              100+ Posts
              • Dec 2009
              • 120

              #7
              Re: ir2520 e355

              IR 2520 enter service mode only showing SSW simillar same ir2016.

              CANT ENTER LEVEL TO 2.

              HAVE ANY OTHER WAY TO CLEAR ON THIS MODEL?

              UNDER CLEAR ASLO DONOT HAVE E355 CLEAR.

              PLEASE ANYONE HELP ME.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: ir2520 e355

                Originally posted by eurokris
                IR 2520 enter service mode only showing SSW simillar same ir2016.

                CANT ENTER LEVEL TO 2.

                HAVE ANY OTHER WAY TO CLEAR ON THIS MODEL?

                UNDER CLEAR ASLO DONOT HAVE E355 CLEAR.

                PLEASE ANYONE HELP ME.



                E355 is not used in iR2016/2020
                model does not have a Main Controller PCB. The Counter Memory PCB is instead mounted to the Image Processor PCB.

                did u read the pdf i posted ?????

                In some cases, on the imageRUNNER 1023/ 1023N/ 1023iF/ 2016/ 2020/ 2016i/ 2020i after replacing
                the Counter Memory PCB, an E354 or E355 code may appear.
                At this point, enter service mode then scroll to “CLEAR”. Press “OK”, then scroll to “ERR”. Press “OK”, then an E355 will appear.
                Wait ten (10) seconds until “E355 CLEAR” is completed. Then cycle the main power.



                where is your 2520 manual ?
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • eurokris
                  Trusted Tech

                  100+ Posts
                  • Dec 2009
                  • 120

                  #9
                  Re: ir2520 e355

                  i have cant find in service manual

                  Comment

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