canon ir5065 error 423-002

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  • smiley
    Senior Tech
    500+ Posts
    • Aug 2008
    • 611

    canon ir5065 error 423-002

    hi guys good day. i dont know what this error is can any body help me on this please.
    there is no glory without sacrifice
  • teckat
    Field Supervisor
    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: canon ir5065 error 423-002

    Originally posted by smiley
    hi guys good day. i dont know what this error is can any body help me on this please.

    E423--0002

    Error in SDRAM (video image memory) verify in reader-
    try re-seating the DIMM on the Memory Controller pcb
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • tenatal
      Technician
      • Aug 2011
      • 35

      #3
      Re: canon ir5065 error 423-002

      u may try this - (not sure)

      disconnect adf from machine and then check for any errors

      (the error may be caused by adf misfunctioning)

      Comment

      • smiley
        Senior Tech
        500+ Posts
        • Aug 2008
        • 611

        #4
        Re: canon ir5065 error 423-002

        thanks for the reply guys. i try to remove the dadf and boot up the machine there are no any error appear then i figure out that the error is on dadf i clean the and reset all connectors on dadf and reassemble the dadf and put the connector back then machine are on normal condition again. thanks again guys these machine has a single pass dadf.
        there is no glory without sacrifice

        Comment

        • teckat
          Field Supervisor
          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: canon ir5065 error 423-002

          Loose Connectors
          Attached Files
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • dell

            #6
            Re: canon ir5065 error 423-002

            Originally posted by smiley
            hi guys good day. i dont know what this error is can any body help me on this please.
            1. When a faulty image ascribed to CIS scanning side occurs at two-sided simultaneous scanning, re-fit J308 connector on the interface PCB, and then make copies.
            2. Suspect poor connection of the DIMM mounted on the backside of the memory PCB (FM3-4436-000) found in the reader unit. Remove the DIMM, clean its terminal with lint-free paper moistened with alcohol, re-fit the DIMM, and then make copies again.

            Comment

            • teckat
              Field Supervisor
              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16092

              #7
              Re: canon ir5065 error 423-002

              Originally posted by dell
              1. When a faulty image ascribed to CIS scanning side occurs at two-sided simultaneous scanning, re-fit J308 connector on the interface PCB, and then make copies.
              2. Suspect poor connection of the DIMM mounted on the backside of the memory PCB (FM3-4436-000) found in the reader unit. Remove the DIMM, clean its terminal with lint-free paper moistened with alcohol, re-fit the DIMM, and then make copies again.

              poster fixed issue already
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

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