Hi,
Good day to everybody, I have a CANON IR6870Ci from UK, there is a problem when copying, it jams everytime when i am putting the paper in lengthwise direction, i discovered that our paper is shorter than A4, maybe it is LETTER SIZE only. same with the LEGAL SIZE PAPER (8.5"x14") our size is (8.5"x13"). I ask somebody to help me, because there is no LETTER adjustment on the paper tray, all is A4 size only same with the long size paper, there is no adjustment for 8.5"x13".
PLease help.
Cesar
Good day to everybody, I have a CANON IR6870Ci from UK, there is a problem when copying, it jams everytime when i am putting the paper in lengthwise direction, i discovered that our paper is shorter than A4, maybe it is LETTER SIZE only. same with the LEGAL SIZE PAPER (8.5"x14") our size is (8.5"x13"). I ask somebody to help me, because there is no LETTER adjustment on the paper tray, all is A4 size only same with the long size paper, there is no adjustment for 8.5"x13".
PLease help.
Cesar
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