Canon ir4570 E-000064-003 code

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  • jmart77
    Technician

    50+ Posts
    • Mar 2006
    • 71

    #1

    Canon ir4570 E-000064-003 code

    This code pops up once in awhile the copier also makes blank copies. Does anybody Know what this code and sub-code is I don't have a manual for this machine thanks!
  • _SuabE_
    Service Manager

    100+ Posts
    • Jan 2008
    • 108

    #2
    E064 The voltage of power supply is faulty (high-voltage error)
    003 - While the output is being generated, the AD value of the developing DC voltage is 224 (DEC) or more
    -- Replace the high voltage power supply. FM2-0261
    sigpic
    Senior Technician Specialist
    A+; Network+
    Copier Brand handled: Canon, Lanier, Konica Minolta, Sharp, Ricoh, Kyocera Mita, Nashuatech, Ollivetti, Toshiba
    Printer Handled: Canon, HP, Epson, Brother, Samsung
    Duplicators: Risograph, Duplo

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    • jmart77
      Technician

      50+ Posts
      • Mar 2006
      • 71

      #3
      I'll try replacing FM2-0261 I'll let you Know what happens. Thanks!

      Comment

      • jmart77
        Technician

        50+ Posts
        • Mar 2006
        • 71

        #4
        I couldn't find FMZ-0261 High Voltage power supply in this machine. Could any body give me another idea on which one it is thanks

        Comment

        • _SuabE_
          Service Manager

          100+ Posts
          • Jan 2008
          • 108

          #5
          Please check your email jmart i did sent to you the pictorial view of the location.
          sigpic
          Senior Technician Specialist
          A+; Network+
          Copier Brand handled: Canon, Lanier, Konica Minolta, Sharp, Ricoh, Kyocera Mita, Nashuatech, Ollivetti, Toshiba
          Printer Handled: Canon, HP, Epson, Brother, Samsung
          Duplicators: Risograph, Duplo

          Comment

          • junkiemanxl
            Technician
            • Dec 2007
            • 49

            #6
            I'm having the E064 code as well on an IR3320i. It crashes the HDD after that error code and E602 will appear shortly. Does that apply to the ir3320i model as well?

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