change paper size

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  • margic brian
    Technician
    • Jul 2012
    • 97

    [Misc] change paper size

    hello guys,

    my client has an ir2016 copier but she always complains that whenever she is copying the copier demands for a paper size change. and when you change the orientration the same problem appears all over again.

    i have tried all means but the problem is persisting what could be the problem.
    your assistance will be highly appreciated
    thanks
    margic brian
  • akm
    Trusted Tech

    100+ Posts
    • Sep 2012
    • 155

    #2
    Re: change paper size

    Dear Sir,

    you can try to clean the registration clutch if not correct the problem change the clutch




    thanks

    Comment

    • mjarbar

      #3
      Re: change paper size

      Originally posted by akm
      Dear Sir,

      you can try to clean the registration clutch if not correct the problem change the clutch




      thanks
      The registration roller as well...

      Does the machine give any jam codes?

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: change paper size

        Originally posted by margic brian
        hello guys,

        my client has an ir2016 copier but she always complains that whenever she is copying the copier demands for a paper size change. and when you change the orientration the same problem appears all over again.

        i have tried all means but the problem is persisting what could be the problem.
        your assistance will be highly appreciated
        thanks
        margic brian


        u mean off the Glass or using DF ??

        is this on all paper sizes ??



        Check that the Country Code has been set. Enter Service Mode> #CLEAR >OK > TYPE > OK > select the Country.

        1.Using the arrow keys select "# Clear" then press the OK key
        2.Using the arrow keys scroll to "TYPE" then press the OK key
        3.Using the arrow keys, select the country/region type that conforms to the communication standard of where the machine is located.
        4.With the country/region displayed, press the OK key. When "Please Wait" disappears, the selected country/region type takes effect.

        -----------------------------------------------------

        for Incorrect paper size message or pickup delay jam

        replacing the 27T/50T Gear (FB6-1633-000) with 40T/50T Gear (FC6-4390-000) in the cassette 1 Paper Pick-Up Assembly corrects the problem.
        Attached Files
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Cabo
          Technician
          • Aug 2012
          • 41

          #5
          Re: change paper size

          I have this problem on copier who has made more than 500.000 copies.Replace flag sensor pre-regist FC6-4310-000.

          Comment

          • margic brian
            Technician
            • Jul 2012
            • 97

            #6
            Re: change paper size

            Originally posted by akm
            Dear Sir,

            you can try to clean the registration clutch if not correct the problem change the clutch




            thanks
            thanks akm for that advice i tried that and it worked

            Comment

            • margic brian
              Technician
              • Jul 2012
              • 97

              #7
              Re: change paper size

              thanks to all you guys for that advice its been help full atleast i know what to do

              Comment

              • margic brian
                Technician
                • Jul 2012
                • 97

                #8
                Re: change paper size

                Originally posted by mjarbar
                The registration roller as well...

                Does the machine give any jam codes?
                machine does n0t give any jam codes

                Comment

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