Canon ir 5570

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  • Saji
    Technician

    50+ Posts
    • May 2010
    • 97

    #1

    Canon ir 5570

    I installed network scangear(version 2.30) on pc and connected canon ir 5570 but cant discover the scanner, but the machine is printing without any probloms,what could be the problom? please help.
    thanks in advance.
  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1374

    #2
    Re: Canon ir 5570

    What verson of Windows are you running?

    Comment

    • mjarbar

      #3
      Re: Canon ir 5570

      Which type of scan gear did you install? The COLOUR scan gear will not detect a mono machine, and like wise the same for the MONO scangear with a COLOUR machine.

      Failling this in some instancies a firewall could block the program as well as Windows DEP.

      Comment

      • Saji
        Technician

        50+ Posts
        • May 2010
        • 97

        #4
        Re: Canon ir 5570

        Its windows 7 and installed version is scangear 2.30. thanks

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon ir 5570

          Originally posted by Saji
          Its windows 7 and installed version is scangear 2.30. thanks
          install procedure needs to be followed/

          Switch the Printer to Scanner OnlineNetwork ScanGear User.pdf
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • Saji
            Technician

            50+ Posts
            • May 2010
            • 97

            #6
            Re: Canon ir 5570

            Thank you sir Teckat

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: Canon ir 5570

              Originally posted by Saji
              Thank you sir Teckat
              The Dude.jpgTHANKS
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

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