What causes this please?

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  • tinnyjay
    Senior Tech

    500+ Posts
    • Oct 2009
    • 663

    #1

    What causes this please?

    Hello
    Canon CLC3200 with good drums,new fuser and a low meter ITB give this on paper.
    I think is ITB cleaning blade but i need your opinion to be sure :
    1212.jpg
    "Who loves the roses,must also bear thumbs"
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5007

    #2
    Re: What causes this please?

    Semething slide on ITB belt and blurring image before fuser(protective cover or peace of paper). Drums and cleaning belt are OK.
    Last edited by zoraldinho; 09-22-2012, 01:09 PM.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: What causes this please?

      Originally posted by tinnyjay
      Hello
      Canon CLC3200 with good drums,new fuser and a low meter ITB give this on paper.
      I think is ITB cleaning blade but i need your opinion to be sure :
      [ATTACH=CONFIG]17322[/ATTACH]



      remove the ITB unit / then remove the underside plates/

      clean the small one / throw the Large one in the Garbage>

      re-attach the small plate as shown in picture below- click to enlarge pic

      u need to put back the varistor as shown / wedge other end under that metal leaf spring/
      Attached Files
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Canon.Tech
        Trusted Tech
        • Mar 2009
        • 335

        #4
        Re: What causes this please?

        Yeah this is very common.
        Remove & clean both the underside plates. Personally I fit the large one back as it protects the belt when you remove the ITB unit, without it the belt can get damaged when you or the next engineer places the unit down.

        Comment

        • tinnyjay
          Senior Tech

          500+ Posts
          • Oct 2009
          • 663

          #5
          Re: What causes this please?

          the plate was dirty and i am getting an E020-01d0 which means :
          The supply of toner for the toner
          container to the developing assembly
          has failed. The toner
          cartridge motor fails to rotate.
          The toner container is empty.
          The toner supply mouth of the
          drum unit is damaged. The ATR
          sensor has an open circuit.
          For the first 2 digits of detail
          code xxEE,
          xx=00: fault in access to drum
          unit
          xx=01: fault in access

          Yellow drum is new toner is full and doesnt have any braked part,but this problems never stops "Printer is warming up"
          Any idea?

          I put another yellow drum with 344 life and copier is ok,but when i put the new one,Density is -4.55
          Last edited by tinnyjay; 09-23-2012, 12:17 PM.
          "Who loves the roses,must also bear thumbs"

          Comment

          • Canon.Tech
            Trusted Tech
            • Mar 2009
            • 335

            #6
            Re: What causes this please?

            Check the DENS level of the yellow confirm that it is -4-5%

            Check the operation of the drum & toner shutters

            If you have a brand new yellow toner fit this & see if the yellow DENS returns to normal (about 0.0%)

            Comment

            • tinnyjay
              Senior Tech

              500+ Posts
              • Oct 2009
              • 663

              #7
              Re: What causes this please?

              Originally posted by Canon.Tech
              Check the DENS level of the yellow confirm that it is -4-5%

              Check the operation of the drum & toner shutters

              If you have a brand new yellow toner fit this & see if the yellow DENS returns to normal (about 0.0%)

              Everything is new,but density is about -5.00
              "Who loves the roses,must also bear thumbs"

              Comment

              • Canon.Tech
                Trusted Tech
                • Mar 2009
                • 335

                #8
                Re: What causes this please?

                Have you fitted a new yellow toner AFTER you got the error code?

                Than dens level of -5% means there isn't enough yellow toner in the drum unit

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: What causes this please?

                  Originally posted by tinnyjay
                  Everything is new,but density is about -5.00
                  REMOVE all DRUMS & TONER UNITS & ITB UNIT >
                  u then need to Look in towards back frame at YELLOW unit AREA > to see if any of the white drive couplings/gears have popped off the Motors below--

                  Motor M20=toner container motor (Y)=stirs toner inside the toner container (Y)


                  M12=developing motor (Y)=drives the developing unit (Y).



                  +++++++++++++++++see below
                  xx=01: Y xxD0
                  The supply of toner for the toner container to the developing assembly has failed. //

                  The toner cartridge motor fails to rotate.//The toner container is empty.
                  The toner supply mouth of the drum unit is damaged. // The ATR sensor has an open circuit.


                  If the drum units have been removed repeatedly without the drum guide service tool it's possible to break one or both tabs (see picture below). These tabs open the toner hopper when the drum unit is slid in, and if they are broken, toner will not be fed into the drum unit.
                  NOTE: The unit may work for a while until the developer to toner ratio drops enough to cause an error.



                  drum.JPG
                  Attached Files
                  Last edited by teckat; 09-23-2012, 03:53 PM.
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • mramlawi
                    Senior Tech

                    500+ Posts
                    • Jul 2011
                    • 838

                    #10
                    Re: What causes this please?

                    ITB check it
                    Distinguished road makes you jewel in rough

                    Comment

                    • tinnyjay
                      Senior Tech

                      500+ Posts
                      • Oct 2009
                      • 663

                      #11
                      Re: What causes this please?

                      Originally posted by teckat
                      REMOVE all DRUMS & TONER UNITS & ITB UNIT >
                      u then need to Look in towards back frame at YELLOW unit AREA > to see if any of the white drive couplings/gears have popped off the Motors below--

                      Motor M20=toner container motor (Y)=stirs toner inside the toner container (Y)


                      M12=developing motor (Y)=drives the developing unit (Y).



                      +++++++++++++++++see below
                      xx=01: Y xxD0
                      The supply of toner for the toner container to the developing assembly has failed. //

                      The toner cartridge motor fails to rotate.//The toner container is empty.
                      The toner supply mouth of the drum unit is damaged. // The ATR sensor has an open circuit.


                      If the drum units have been removed repeatedly without the drum guide service tool it's possible to break one or both tabs (see picture below). These tabs open the toner hopper when the drum unit is slid in, and if they are broken, toner will not be fed into the drum unit.
                      NOTE: The unit may work for a while until the developer to toner ratio drops enough to cause an error.



                      [ATTACH=CONFIG]17332[/ATTACH]
                      I made a check up about these gears and they seems to be ok.Already i haven't seen "tabs" on the drum unit.I have to check tomorrow.
                      I changed toner density sensor in the drum unit with a regular one,and still the same.
                      "Who loves the roses,must also bear thumbs"

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: What causes this please?

                        make sure u see those couplings/ e-rings pop off/

                        this is not a toner density issue
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • tinnyjay
                          Senior Tech

                          500+ Posts
                          • Oct 2009
                          • 663

                          #13
                          Re: What causes this please?

                          Originally posted by teckat
                          make sure u see those couplings/ e-rings pop off/

                          this is not a toner density issue
                          Toner shutter mecanism problem!!!!!
                          When toner cartridge is inside,the mecanism allow the hole to drop toner inside drum unit and when you remove the cartridge,the shutter blocks the hole from droping toner.
                          In my case,the shutter mecanism did the oposite thing.
                          Problem of tonner cartridge.
                          Thank you
                          "Who loves the roses,must also bear thumbs"

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: What causes this please?

                            Originally posted by tinnyjay
                            Toner shutter mecanism problem!!!!!
                            When toner cartridge is inside,the mecanism allow the hole to drop toner inside drum unit and when you remove the cartridge,the shutter blocks the hole from droping toner.
                            In my case,the shutter mecanism did the oposite thing.
                            Problem of tonner cartridge.
                            Thank you




                            Remember this:
                            there are two openings involved in Toner being added to Drum >

                            1- Toner cartridge shutter opening (by two Drum Tabs )

                            2- Drum shutter/port top slides open ( by the metal pin on rail when Drum is slid in )

                            i have seen that metal pin break off/ M-C-BK easy to replace by removing rails/ to remove Yellow rail requires two bottles of aspirin and 4hrs of frustration

                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • tinnyjay
                              Senior Tech

                              500+ Posts
                              • Oct 2009
                              • 663

                              #15
                              Re: What causes this please?

                              Originally posted by teckat
                              Remember this:
                              there are two openings involved in Toner being added to Drum >

                              1- Toner cartridge shutter opening (by two Drum Tabs )

                              2- Drum shutter/port top slides open ( by the metal pin on rail when Drum is slid in )

                              i have seen that metal pin break off/ M-C-BK easy to replace by removing rails/ to remove Yellow rail requires two bottles of aspirin and 4hrs of frustration
                              Toner was new....maybe it was a mistake with it.thnx
                              "Who loves the roses,must also bear thumbs"

                              Comment

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