iRADV5035i Machine displays E100-0300

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  • canone
    Junior Member
    • Jul 2012
    • 4

    #1

    [Error Code] iRADV5035i Machine displays E100-0300

    Actions taken so far:
    new Laserunits
    new DC-PCB
    new Main1 & 2 Controller
    all Cables and Pins checked.
    After Init Rotation the Error comes upand is permanent.

    Any suggestions??
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: iRADV5035i Machine displays E100-0300

    Originally posted by canone
    Actions taken so far:
    new Laserunits
    new DC-PCB
    new Main1 & 2 Controller
    all Cables and Pins checked.
    After Init Rotation the Error comes upand is permanent.

    Any suggestions??

    did u pt back your original settings>


    E100-0300: BD error (laser scanner unit 2) CYAN_BLACK_
    When the Laser Scanner Unit 2 (CBk laser) is started or print operation is processing, if the BD signal cannot be detected after the specified time.


    Scanner Motor (C, Bk)
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Rachid.Akli
      Senior Tech

      500+ Posts
      • Oct 2011
      • 595

      #3
      Re: iRADV5035i Machine displays E100-0300

      E100-0300: BD error (laser scanner unit 2)

      The BD signal cannot be detected when the Laser Scanner Unit 2 (C,Bk laser) is started or print operation is processing.

      This model is equiped with two lasers : Laser Scanner Unit 1 ( left assembly) for Yellow and Magenta and Laser Scanner unit 2 (right assy)for Cyan and black. They've the same number: FM3-5425-000 for iRAC5030/5035. So, take care to replace unit 2 in your case. You can also interchange their position and verify if the error extention has changed.

      Good luck.

      Rachid.









      "Find a job you love and you’ll never have to work a day in your life." Nagy's father

      Comment

      • canone
        Junior Member
        • Jul 2012
        • 4

        #4

        Comment

        • canonclc
          Technician

          50+ Posts
          • Apr 2010
          • 71

          #5
          Re: iRADV5035i Machine displays E100-0300

          Did you fix this fault .got the same problem .replaced dc con & bk/c laser .also showing error for yellow .

          this is an intermittent fault

          Comment

          • MFPTech
            Trusted Tech

            250+ Posts
            • Nov 2010
            • 486

            #6
            Re: iRADV5035i Machine displays E100-0300

            Hello,

            Has this issue been fixed please?
            I just got a call with exactly the same error - going there in a couple of hours....

            Cheers,

            Comment

            • Exceltech
              Technician
              • May 2012
              • 14

              #7
              Re: iRADV5035i Machine displays E100-0300

              Originally posted by MFPTech
              Hello,

              Has this issue been fixed please?
              I just got a call with exactly the same error - going there in a couple of hours....

              Cheers,
              Did you ever figure this out? I have a new C5235 with this error. I have already replaced the laser unit.
              intermittent error happens several times a day. I'm stumped, and busy!

              Comment

              • canon33
                Technician

                50+ Posts
                • Jun 2014
                • 65

                #8
                Re: iRADV5035i Machine displays E100-0300

                Canon has released new firmwarelease to fix this issue. Please update to latest and greatest.

                Comment

                • Exceltech
                  Technician
                  • May 2012
                  • 14

                  #9
                  Re: iRADV5035i Machine displays E100-0300

                  Originally posted by canon33
                  Canon has released new firmwarelease to fix this issue. Please update to latest and greatest.
                  Thanks. I thought the firmware was done by previous tech... Not the case. Firmware was still at 19
                  will confirm when complete.

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16092

                    #10
                    Re: iRADV5035i Machine displays E100-0300

                    Originally posted by Exceltech
                    Thanks. I thought the firmware was done by previous tech... Not the case. Firmware was still at 19
                    will confirm when complete.
                    =====================
                    swap lasers to see if an error changes over to yellow & magenta

                    latest for that series is v31.01.01

                    E100-0300/ dont' see any update for E100-0300

                    common remedies are checking connections and shutter related inspections
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • Exceltech
                      Technician
                      • May 2012
                      • 14

                      #11
                      Re: iRADV5035i Machine displays E100-0300

                      Originally posted by teckat
                      =====================

                      ver. 19 = from factory ? u sure thought they came shipped with v32.04 in 2009

                      latest is v79.04.02 V2 for the imageRUNNER ADVANCE C5051/ C5045/ C5035/ C5030


                      E100-0300/ dont' see any update for E100-0300

                      common remedies are checking connections and shutter related inspections
                      Sorry ... You'll notice above that it's a c5235 model

                      Comment

                      • canon33
                        Technician

                        50+ Posts
                        • Jun 2014
                        • 65

                        #12
                        Re: iRADV5035i Machine displays E100-0300

                        Make sure DC con ver is above 9. I believe it was dccon ver 9 that fixed the intermittent e100

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16092

                          #13
                          Re: iRADV5035i Machine displays E100-0300

                          Originally posted by Exceltech
                          Sorry ... You'll notice above that it's a c5235 model



                          thanks, correction was posted

                          swap lasers to see if an error changes over to yellow & magenta

                          latest for that series is v31.01.01

                          E100-0300/ dont' see any update for E100-0300

                          common remedies are checking connections and shutter related inspections
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • Canuck
                            Tech Specialist

                            1,000+ Posts
                            • Nov 2007
                            • 1713

                            #14
                            Re: iRADV5035i Machine displays E100-0300

                            I had this on a 5035 about a month ago. I had to replace the harness going from the laser assemblies to the dcon...the one made of little blue wires. It had a crack on the little contact board in the connector. You have to replace the whole harness. Good luck. You can temporarily remove the shutter from the laser assembly to rule out any shutter-not-opening issues.

                            Comment

                            • Canuck
                              Tech Specialist

                              1,000+ Posts
                              • Nov 2007
                              • 1713

                              #15
                              Re: iRADV5035i Machine displays E100-0300

                              This is probably the issue....put a piece of electrical tape(couple layers) to prevent arcing
                              Attached Files

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