ira 5030i lost both pcl & ufr

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  • alex@wocltd.com
    Trusted Tech

    250+ Posts
    • Nov 2007
    • 430

    #1

    ira 5030i lost both pcl & ufr

    as a further update - we have acquired an ira5030i to take on service ,however as per a previous post it appears the ufr11 & pcl options are omitted so all i have is a glorified photocopier - when I go level 3 to check license nothing (ie 0) is listed for both ufr & pcl - have tried formatting and reloading latest f/w to no avail - any ideas? canon uk have drawn a blank......when I check device config no pcl option is listed , but can view the rui etc
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: ira 5030i lost both pcl & ufr

    Originally posted by alex@wocltd.com
    as a further update - we have acquired an ira5030i to take on service ,however as per a previous post it appears the ufr11 & pcl options are omitted so all i have is a glorified photocopier - when I go level 3 to check license nothing (ie 0) is listed for both ufr & pcl - have tried formatting and reloading latest f/w to no avail - any ideas? canon uk have drawn a blank......when I check device config no pcl option is listed , but can view the rui etc
    where did u get this printer from???

    did u run a Controller System Error Diagnosis on this printer ??


    did u check Main Controller Pcb 2----memory
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Fer
      Trusted Tech

      250+ Posts
      • Nov 2009
      • 267

      #3
      Re: ira 5030i lost both pcl & ufr

      Is your Copier > Option > Int-Face > Img-Cont> set to "0" if it had an imagepass attached this value is 3.

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      • KL568
        _

        250+ Posts
        • Feb 2011
        • 324

        #4
        Re: ira 5030i lost both pcl & ufr

        Hi, Alex

        There is a setting in Service Mode that might be the cause. Using the "i" button in Service Mode to guide you to look for this settings "Invalidate PDL" or something close to that meaning.

        Hope it helps, cause it don't made any sense that the iRAdvance is without UFRII.

        Comment

        • KL568
          _

          250+ Posts
          • Feb 2011
          • 324

          #5
          Re: ira 5030i lost both pcl & ufr

          Originally posted by KL568
          Hi, Alex

          There is a setting in Service Mode that might be the cause. Using the "i" button in Service Mode to guide you to look for this settings "Invalidate PDL" or something close to that meaning.

          Hope it helps, cause it don't made any sense that the iRAdvance is without UFRII.
          Hi, Alex

          Belated info, the setting is at level 1

          Copier > Option > Fnc-sw > invalpdl (default value is 1)

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          • alex@wocltd.com
            Trusted Tech

            250+ Posts
            • Nov 2007
            • 430

            #6
            Re: ira 5030i lost both pcl & ufr

            thanks for all the pointers - but conclusion is some how someone has permanently deleted/disabled the licenses , and now have tried a last ditch attempt to install the ps option, lms give me a key but when entered on m/c it states 'the feature required for insatllation is not present' does this need extra memory? cant find any reference anywhere?

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16092

              #7
              Re: ira 5030i lost both pcl & ufr

              Originally posted by alex@wocltd.com
              thanks for all the pointers - but conclusion is some how someone has permanently deleted/disabled the licenses , and now have tried a last ditch attempt to install the ps option, lms give me a key but when entered on m/c it states 'the feature required for insatllation is not present' does this need extra memory? cant find any reference anywhere?
              PS Printer Kit-AE1

              Memory A needs to be added when adding Direct Print Kit-H1, PS Printer Kit-AE1 or imagePASS-B1.

              Memory A (SOC memory) has 1GB.
              Memory capacity becomes 1.5GB by adding the option expansion memory for Type B (512MG). Depending on the location, some models introduce 1.5GB for Memory A (SOC memory) as standard.
              Attached Files
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • Fer
                Trusted Tech

                250+ Posts
                • Nov 2009
                • 267

                #8
                Re: ira 5030i lost both pcl & ufr

                Could it be, that the PS option, needs the PCL/UFR licence to be installed before?

                Comment

                • KL568
                  _

                  250+ Posts
                  • Feb 2011
                  • 324

                  #9
                  Re: ira 5030i lost both pcl & ufr

                  Originally posted by Fer
                  Could it be, that the PS option, needs the PCL/UFR licence to be installed before?
                  Hi,

                  Advance models are unlike iR / iRC, PS kit can be install without PCL option. As Teckat has advise, you need a 512 RAM to be install

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