iRC 3380 print problem

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  • Blues Guy
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 216

    #1

    iRC 3380 print problem

    Good day guys,

    I have a unit Canon iRC 3380 which sometimes will PRINT rubbish character out. Copying no problem at all.

    Have check the printer driver currently using PS3 version 4.7

    Any idea you guys have encounter before ? Appreciate if anyone can give some advice. Thank you
  • canonbundy
    Senior Tech

    500+ Posts
    • Jun 2012
    • 607

    #2
    Re: iRC 3380 print problem

    This seems to be a Driver issue, make sure you have the latest version and also upgrade the Firmware (V94.01,I think) - to check the current version press Counter Button then Device Config, the version will be shown next to MCONT.

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: iRC 3380 print problem

      Originally posted by Blues Guy
      Good day guys,

      I have a unit Canon iRC 3380 which sometimes will PRINT rubbish character out. Copying no problem at all.

      Have check the printer driver currently using PS3 version 4.7

      Any idea you guys have encounter before ? Appreciate if anyone can give some advice. Thank you


      POSSIBLE DRIVER ISSUE>
      POSSIBLE CABLE ISSUE>
      POSSIBLE PC MALWARE ISSUE
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Fer
        Trusted Tech

        250+ Posts
        • Nov 2009
        • 267

        #4
        Re: iRC 3380 print problem

        Maybe it's just a faulty pdf they are trying to print. Some pdf creators are really making crap.

        Comment

        • Simons
          Trusted Tech
          • Jun 2008
          • 490

          #5
          Re: iRC 3380 print problem

          yeah try diff docs. Narrow it down to maybe a custome PDF?

          Comment

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