E000005-0000 Error

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  • garygallardo
    • Jun 2025

    #1

    E000005-0000 Error

    Hi

    Error E000005-0000 keeps appearing on screen. We already change the web cloth and I tried to clear the error. But the error still persists. Can someone post how to change the web cloth maybe I'm not doing it right. Machine is IR 6010

    Thanks

    Gary Gallardo
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: E000005-0000 Error

    Originally posted by garygallardo
    Hi

    Error E000005-0000 keeps appearing on screen. We already change the web cloth and I tried to clear the error. But the error still persists. Can someone post how to change the web cloth maybe I'm not doing it right. Machine is IR 6010

    Thanks

    Gary Gallardo


    u mean a imagePRESS C6010
    Attached Files
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • garygallardo

      #3
      Re: E000005-0000 Error

      The model is IR 6010. It is only a black and white copier.
      The attach thumbnail is correct, that is the part that needs to be replaced. I tried to clear the error but it keeps appearing when you turn on the machine.

      Comment

      • canonbundy
        Senior Tech

        500+ Posts
        • Jun 2012
        • 607

        #4
        Re: E000005-0000 Error

        when the error displays, enter Service Mode (Add Func > 2 + 8 > Add Func) COPIER > FUNCTION > CLEAR > ERR > OK do this in quick succession and allow the M/C to turn itself off - power on & should be ok.

        Comment

        • canonbundy
          Senior Tech

          500+ Posts
          • Jun 2012
          • 607

          #5
          Re: E000005-0000 Error

          Also make sure to reset the Web Count in COUNTER > MISC > WEB RESET (& maybe) DURABLES 1 > WEB RESET

          Comment

          • COPIERTEC ASSOCIATES
            Trusted Tech

            250+ Posts
            • Aug 2011
            • 279

            #6
            Re: E000005-0000 Error

            This model is a group of ir5000/6000 series.After replacing the web and clearing the error,check on the sensor flag to see if it is" playing" properly.The sensor flag many times tends to break and cause problems.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: E000005-0000 Error

              Originally posted by garygallardo
              the model is ir 6010. It is only a black and white copier.
              The attach thumbnail is correct, that is the part that needs to be replaced. I tried to clear the error but it keeps appearing when you turn on the machine.
              click on pic to view how sensor sits & and web position


              Be sure to reset the following to ‘0’ in service mode whenever you have replaced the fixing web:

              COPIER>COUNTER>MISC>FIX-WEB and
              COPIER>COUNTER>DRBL-1>FIX-WEB.

              Wind the web around the web take-up
              roller two or three times while making sure that the arm guide plate (FLAG) will be outside the take-up roller (when attaching to the front).
              Attached Files
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • garygallardo

                #8
                Re: E000005-0000 Error

                Thanks a lot this solved my problem.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: E000005-0000 Error

                  Originally posted by garygallardo
                  Thanks a lot this solved my problem.
                  COLOR HAND.jpgwelcome
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • pdbush
                    Junior Member
                    • Jun 2013
                    • 1

                    #10
                    Re: E000005-0000 Error

                    I've got a C165 imagePress Lite that wouldn't clear the fixing web error. In addition to clearing the counters, etc,I had to go into the ALARM-3 in service mode and open the alarm for the fixing web, and press "done",then it would clear.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: E000005-0000 Error

                      Originally posted by pdbush
                      I've got a C165 imagePress Lite that wouldn't clear the fixing web error. In addition to clearing the counters, etc,I had to go into the ALARM-3 in service mode and open the alarm for the fixing web, and press "done",then it would clear.
                      Good point to note.

                      IR's and imagePress printers are two different creatures.🐜🐞--only similar.
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • Brian8506
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2009
                        • 1664

                        #12
                        Re: E000005-0000 Error

                        Once the machine detects a low web, the alternate counter will count up to 2000 web advancements then go into an E005, thus the reason the reset the counter under misc. I found this out the hard way by racking my brain until I found it explained in service mode.

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