CANON IR c2880 Jamming at registration.

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  • rexctacy
    Technician
    • Oct 2012
    • 11

    #1

    [Jamming] CANON IR c2880 Jamming at registration.

    hi there all.
    i am a qualified service technician who is currently trying to nut out a problem on a Canon Photocopier (usually look at kyocera and panasonic)
    the problem that i am having is when paper is goin to be fed it only exits the cassette about 1 or 2 cms. i cleaned the pickup and separation rollers. and this helped to the point where all documents fed in to the copier are stopping at the registration section. the copier has almost done 400000 copies and are thinking that the rollers are worn. i am not very familiar with this machine but it also looks like the registration flag has worn due to paper passing over it. (could this be true?) feed rollers in this machine were filthy and have all been cleaned. is there a maintenance kit available for this machine? and if so what does it involve/include.
    any help would be appreciated.
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5013

    #2
    Re: CANON IR c2880 Jamming at registration.

    Read post......http://www.copytechnet.com/forums/ca...ight-door.html
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • Rachid.Akli
      Senior Tech

      500+ Posts
      • Oct 2011
      • 595

      #3
      Re: CANON IR c2880 Jamming at registration.

      Hello,

      Repport the Jam code from: Service mode > Copier > Display > Jam.

      Is it the same when using the bypass and the second cassette?

      Rachid.
      "Find a job you love and you’ll never have to work a day in your life." Nagy's father

      Comment

      • Canon.Tech
        Trusted Tech
        • Mar 2009
        • 335

        #4
        Re: CANON IR c2880 Jamming at registration.

        First step is to replace the pick up, feed & separation roller, cleaning helps but is only a quick fix.

        The registration flag can wear down if it is the old plastic type (it has been modified with a metal tip)


        Also check the cassette dial is set to the correct size. e.g if the tray has A4 paper in & the dial is set to A4R the machine will jam.

        I can supply you with said parts if rquired, as a test you can swap the rollers from another port, e.g A3 is not used as much & rollers are usually not worn.

        Comment

        • CanonSco
          Man About Town

          250+ Posts
          • Jul 2010
          • 368

          #5
          Re: CANON IR c2880 Jamming at registration.

          I echo what Canon.Tech has said.

          Some more info would be good first. Jam code. Same all cassettes and paper sizes. etc etc,

          Also on this machine, double check main door lower pin on the door side. The pin receptacle on the lower RHS of the door is plastic and can break. This can cause some nice jams.
          Yes, I am a nerd.
          Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: CANON IR c2880 Jamming at registration.

            a way to improve the stability of pressure applied by the vertical path roller to prevent jam code 0105.
            If you have an imageRUNNER device which is experiencing a jam code 0105 , replace the old type parts with the new type parts listed

            Replacing the Right Lower Door Assembly/the Right Lower Inner Door Assembly:


            see pdf--------Replacing the Right Lower Door Assembly.pdf
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • CanonSco
              Man About Town

              250+ Posts
              • Jul 2010
              • 368

              #7
              Re: CANON IR c2880 Jamming at registration.

              Originally posted by teckat
              a way to improve the stability of pressure applied by the vertical path roller to prevent jam code 0105.
              If you have an imageRUNNER device which is experiencing a jam code 0105 , replace the old type parts with the new type parts listed

              Replacing the Right Lower Door Assembly/the Right Lower Inner Door Assembly:


              see pdf--------[ATTACH]17627[/ATTACH]
              2880 not come with those type door / guide anyway?
              Yes, I am a nerd.
              Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: CANON IR c2880 Jamming at registration.

                Originally posted by CanonSco
                2880 not come with those type door / guide anyway?
                poster quoted
                CANON IR c2880 Jamming at registration.
                Sorry, but you are wrong> that repair is for

                Color imageRUNNER C2880

                Color imageRUNNER C2880i

                Color imageRUNNER C3380

                Color imageRUNNER C3380i


                Have done it many times on those listed effected models

                A change has been made to the member helping the vertical path roller applying pressure from the right
                lower door sheet B [B] to an inner door pressure plate [C]. (Change in the pressure application mechanism of the vertical path roller).

                P-2 OLD TYPE ///// P-3 NEW TYPE
                [B] Right lower door sheet B [C] Inner door pressure plate
                [1] Right lower inner door ass'y
                Attached Files
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • CanonSco
                  Man About Town

                  250+ Posts
                  • Jul 2010
                  • 368

                  #9
                  Re: CANON IR c2880 Jamming at registration.

                  Never seen a 2880 without those ( new type ) door / guide. Even from install.

                  Or in other words never seen a 2880 with the old 4570 type guide / lower door.
                  Yes, I am a nerd.
                  Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: CANON IR c2880 Jamming at registration.

                    Originally posted by CanonSco
                    Never seen a 2880 without those ( new type ) door / guide. Even from install.

                    Or in other words never seen a 2880 with the old 4570 type guide / lower door.
                    Products Affected: ---------Serial Numbers Affected:
                    Color imageRUNNER C2880 ---JUH00001 ~ JUH02169
                    Color imageRUNNER C2880 V2 --MNP00001 and Later
                    Color imageRUNNER C2880i ---JUJ00001 ~ JUJ02635
                    Color imageRUNNER C2880i V2 --MNW00001 and Later
                    Color imageRUNNER C3380 ---TXN00001 ~ TXN02065
                    Color imageRUNNER C3380 V2 --MMN00001 and Later
                    Color imageRUNNER C3380i ---TXP00001 ~ TXP03102
                    Color imageRUNNER C3380i V2 --MMP00001 and Later


                    had updated many of these affected serial numbers on East Coast >USA
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • zoraldinho
                      teacher-guide-expert-guru

                      Site Contributor
                      5,000+ Posts
                      • Mar 2008
                      • 5013

                      #11
                      Re: CANON IR c2880 Jamming at registration.

                      Originally posted by CanonSco
                      Never seen a 2880 without those ( new type ) door / guide. Even from install.

                      Or in other words never seen a 2880 with the old 4570 type guide / lower door.
                      IR2880c old type
                      IR2380c new type
                      If it ain't broke, don't fix it
                      A picture is worth a thousand words

                      Comment

                      • CanonSco
                        Man About Town

                        250+ Posts
                        • Jul 2010
                        • 368

                        #12
                        Re: CANON IR c2880 Jamming at registration.

                        Originally posted by teckat
                        Products Affected: ---------Serial Numbers Affected:
                        Color imageRUNNER C2880 ---JUH00001 ~ JUH02169
                        Color imageRUNNER C2880 V2 --MNP00001 and Later
                        Color imageRUNNER C2880i ---JUJ00001 ~ JUJ02635
                        Color imageRUNNER C2880i V2 --MNW00001 and Later
                        Color imageRUNNER C3380 ---TXN00001 ~ TXN02065
                        Color imageRUNNER C3380 V2 --MMN00001 and Later
                        Color imageRUNNER C3380i ---TXP00001 ~ TXP03102
                        Color imageRUNNER C3380i V2 --MMP00001 and Later


                        had updated many of these affected serial numbers on East Coast >USA

                        I don't doubt it. Strange though. Got to say I don't recognise those serial numbers. Perhaps was different in the US over UK/EU. Any UK/EU techs had to change the old style guides on a 2880?

                        The OP should certainly take heed if he has the old style lower door and guide.
                        Yes, I am a nerd.
                        Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

                        Comment

                        • Dan Dryer
                          Technician

                          50+ Posts
                          • Jan 2008
                          • 57

                          #13
                          Re: CANON IR c2880 Jamming at registration.

                          Originally posted by CanonSco
                          Any UK/EU techs had to change the old style guides on a 2880?
                          A few of the earlier 2880s had the old type lower door and guides. Only a very small number though.

                          Comment

                          • zoraldinho
                            teacher-guide-expert-guru

                            Site Contributor
                            5,000+ Posts
                            • Mar 2008
                            • 5013

                            #14
                            Re: CANON IR c2880 Jamming at registration.

                            Originally posted by Dan Dryer
                            A few of the earlier 2880s had the old type lower door and guides. Only a very small number though.

                            Affected Machines:


                            iRC2880 120V : JUH02170 and later
                            iRC2880 230V EUR : JUL00872 and later
                            iRC2880 230V : JUT00010 and later
                            iRC2880 230V AU : JVB00483 and later
                            iRC2880 v2 120V : MNP00001 and later
                            iRC2880 v2 230V EUR : MNY00001 and later
                            iRC2880 v2 230V : MPA00001 and later
                            iRC2880 v2 230V AU : MRA00001 and later
                            iRC2880i 120V : JUJ02636 and later
                            iRC2880i 230V EUR : JUM14076 and later
                            iRC2880i 230V AU : JUZ00365 and later
                            iRC2880i 220V CN : JVD00029 and later
                            iRC2880i 220V KR : JVE00241 and later
                            iRC2880i 120V TW : JVC00018 and later
                            iRC2880i v2 120V : MNW00001 and later
                            iRC2880i v2 230V EUR : MNZ00001 and later
                            iRC2880i v2 230V : MQA00001 and later
                            iRC3380 120V : TXN02066 and later
                            iRC3380 230V EUR : TXR00638 and later
                            iRC3380 230V : TXT00024 and later
                            iRC3380 230V AU : TXV00588 and later
                            iRC3380 v2 120V : MMN00001 and later
                            iRC3380 v2 230V EUR : MMR00001 and later
                            iRC3380 v2 230V : MMT00001 and later
                            iRC3380 v2 230V AU : MMV00001 and later
                            iRC3380i 120V : TXP03102 and later
                            iRC3380i 230V EUR : TXS04652 and later
                            iRC3380i 230V : TXU00630 and later
                            iRC3380i 220V CN : TXX00042 and later
                            iRC3380i 220V KR : TXY00091 and later
                            iRC3380i 120V TW : TXW00018 and later
                            iRC3380i v2 120V : MMP00001 and later
                            iRC3380i v2 230V EUR : MMS00001 and later
                            iRC3380i v2 230V : MMU00001 and later
                            If it ain't broke, don't fix it
                            A picture is worth a thousand words

                            Comment

                            • Dan Dryer
                              Technician

                              50+ Posts
                              • Jan 2008
                              • 57

                              #15
                              Re: CANON IR c2880 Jamming at registration.

                              Originally posted by zoraldinho

                              Affected Machines:

                              .......
                              Most of those serial numbers don't apply to the UK/Europe, and of the ones that do, only a tiny percentage were sold in the UK.

                              I remember the training machine having the old style door and guide, but in the field I've seen maybe 3 or 4 at the most.

                              Comment

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