Hello,
I'm dealing with quite the problematic machine. I have replaced several items and swapped them back and forth including (registration clutch, registration sensor, fuser, tray 2 path sensor, main drive motor, DC control board)
For starters I'll start with Tray 1, saying that Tray 2 is disconnected from the machine. The paper will stop right before registration or right after registration. I have also gotten the message change paper size a couple different times, as well. The tray does securely close and the size selector is on the proper 8X11 (LTR) setting though I have tried changing the orientation to the "R" direction with no difference. I have swapped the paper for a brand new ream of Spectrum Multi-Use and Quill Multi-Purpose paper. Doing all the "fancy" tricks while loading. The climate at which the paper is kept in is good. Now the environment that the copier itself is in isn't the best. They are a fiberglass manufacturing company and even though the copier is in their office it still gets loaded with Fiberglass dust. I have blown out every sensor that I can find.
Tray 2 now, Tray 2 will feed into pre-registration and stop sometimes there is a mark from the actuator on the front of the paper. I have check the actuator and it seems to work properly. If Tray 2 makes it past pre-registration it jams same as Tray 1 (right before or right after registration)
Now the kicker (or so I think)
I'm dealing with quite the problematic machine. I have replaced several items and swapped them back and forth including (registration clutch, registration sensor, fuser, tray 2 path sensor, main drive motor, DC control board)
For starters I'll start with Tray 1, saying that Tray 2 is disconnected from the machine. The paper will stop right before registration or right after registration. I have also gotten the message change paper size a couple different times, as well. The tray does securely close and the size selector is on the proper 8X11 (LTR) setting though I have tried changing the orientation to the "R" direction with no difference. I have swapped the paper for a brand new ream of Spectrum Multi-Use and Quill Multi-Purpose paper. Doing all the "fancy" tricks while loading. The climate at which the paper is kept in is good. Now the environment that the copier itself is in isn't the best. They are a fiberglass manufacturing company and even though the copier is in their office it still gets loaded with Fiberglass dust. I have blown out every sensor that I can find.
Tray 2 now, Tray 2 will feed into pre-registration and stop sometimes there is a mark from the actuator on the front of the paper. I have check the actuator and it seems to work properly. If Tray 2 makes it past pre-registration it jams same as Tray 1 (right before or right after registration)
Now the kicker (or so I think)
Not every single page jams I can get 3 pages, 1 page, or even 7+ pages through. but without a cause that I can find to cause a jam. If the "Change Paper Size" message pops-up it will only spit one out of course.
I have tried countless times to get the event log to print out but for some reason it won't print a single sheet without jamming.
I have tried countless times to get the event log to print out but for some reason it won't print a single sheet without jamming.
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