Canon ir5055 - boot problems

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1396

    #1

    Canon ir5055 - boot problems

    Have a Canon ir5055 that sometimes will not boot, gets about 1/8 to 1/4 of the way and just stops. When it does boot, it will copy but not print from the network. Already replace the hard drive with one preloaded, replaced bootrom, replaced memory, SAME PROBLEM. Main controller PCB? 100,000 copies.

    When it does boot and you try and print, on the display it say, XXXX Printer Processing...., USB does the same thing.
    Last edited by kuby; 10-19-2012, 09:11 PM.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon ir5055 - boot problems

    Have u tried to Disable the Multicast Discovery setting.

    Additional Functions>System Settings>Network Settings>TCP/IP>screen 3 of 5>Multicast Discovery=Disable
    Power off the imageRUNNER for the changes to update on the machine. Power unit on.

    do u have an imagePass connected ??/
    if so--replace the SDRAM on the S2
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • kuby
      Senior Tech

      1,000+ Posts
      • Oct 2007
      • 1396

      #3
      Re: Canon ir5055 - boot problems

      I will try if I can get it to boot. Sometimes takes 4 ~ 5 times before it will fully boot (sometimes it locks up the screen after it boots).

      No image pass installed. No finisher. Just copier and doc feeder.

      Thanks

      Comment

      • kuby
        Senior Tech

        1,000+ Posts
        • Oct 2007
        • 1396

        #4
        Re: Canon ir5055 - boot problems

        Turning off the Multicast Discovery did not help.

        Thanks

        Comment

        • Fer
          Trusted Tech

          250+ Posts
          • Nov 2009
          • 267

          #5
          Re: Canon ir5055 - boot problems

          Is the hdd connected to a separate board, which also hosts the network connector? Colleage had one fail last weak, this was a 4080, but i believe the 2880/4080/50xx share the main controller parts.

          Comment

          • kuby
            Senior Tech

            1,000+ Posts
            • Oct 2007
            • 1396

            #6
            Re: Canon ir5055 - boot problems

            No the hard drive is connected directly to the Main Controller PCB.

            Comment

            • moicez
              Technician
              • Aug 2009
              • 41

              #7
              Re: Canon ir5055 - boot problems

              I remember boot problems with the iR600, the problem was the scanning lamp that it failed to turn on. Check if turns on, it is one of the first thing the machines do.

              Also when it does turn on check if there are any Errors in the Service Mode.

              Comment

              • kuby
                Senior Tech

                1,000+ Posts
                • Oct 2007
                • 1396

                #8
                Re: Canon ir5055 - boot problems

                When it boots it will copy all day long. It will just not print (ethernet or USB).

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: Canon ir5055 - boot problems

                  Originally posted by kuby
                  When it boots it will copy all day long. It will just not print (ethernet or USB).
                  what ver.of firmware ??

                  latest is---v56.01.01 V3

                  see pdf>>>>>>>>>>System Software v56.01.01 V3.pdf


                  Already replace the hard drive with one preloaded
                  replaced bootrom
                  ?--BootRom ver. u replaced needs to match the Boot ver. on that pre-loaded HDD u installed

                  make sure u do not have a "N" Boot Rom installed in this model----

                  i believe only the 5050 still uses the "N"

                  is a
                  LMS-License based Printer Kit installed on this printer ??

                  where did u get a HDD that was preloaded /
                  attach a print out of System Software ver's installed on your printer
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • moicez
                    Technician
                    • Aug 2009
                    • 41

                    #10
                    Re: Canon ir5055 - boot problems

                    Originally posted by kuby
                    When it boots it will copy all day long. It will just not print (ethernet or USB).

                    Comment

                    • kuby
                      Senior Tech

                      1,000+ Posts
                      • Oct 2007
                      • 1396

                      #11
                      Re: Canon ir5055 - boot problems

                      I got the hard drive, bootrom, and memory out of a working machine. Also put the hard drive, bootrom and memory into the other machine and it worked fine. I am thinking Main Controller? Maybe the ethernet port took a hit or spike?

                      No errors when it does not boot, it just stops at about 1/8 to 1/4 progress bar.

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: Canon ir5055 - boot problems

                        Originally posted by kuby
                        I got the hard drive, bootrom, and memory out of a working machine. Also put the hard drive, bootrom and memory into the other machine and it worked fine. I am thinking Main Controller? Maybe the ethernet port took a hit or spike?

                        No errors when it does not boot, it just stops at about 1/8 to 1/4 progress bar.
                        go for it>>>>>>>>>>>also check the LAN connector(J1061) on the Main pcb.

                        ??? will printer boot up when not connected to network-
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • kuby
                          Senior Tech

                          1,000+ Posts
                          • Oct 2007
                          • 1396

                          #13
                          Re: Canon ir5055 - boot problems

                          Yes sometimes it boots with the ethernet connected, sometimes not. Same with it disconnected, sometimes it does, sometimes not.

                          Comment

                          • MK.
                            Technician
                            • Oct 2012
                            • 14

                            #14
                            Re: Canon ir5055 - boot problems

                            You can try by reinstalling firmware or by replacing main controller

                            Comment

                            • kuby
                              Senior Tech

                              1,000+ Posts
                              • Oct 2007
                              • 1396

                              #15
                              Re: Canon ir5055 - boot problems

                              Also noticed when it did boot and I looked in Additional Functions the 'Printer Setting' is grayed out. ??

                              It has the latest firmware installed V3.

                              Comment

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