IR 2020 error change paper size

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  • mido
    Trusted Tech
    • Nov 2011
    • 176

    #1

    IR 2020 error change paper size

    I have a problem in IR 2020, message appears change paper size, while copying from two cassettes and A4 or A4R.
    when copying from bypass tray, it works normally any quantity without any problem,
    I replace the registration clutch, paper pick up, feed and seperation roller but the problem still showing message change paper size,

    Regards to all
    thnx
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IR 2020 error change paper size

    Originally posted by mido
    I have a problem in IR 2020, message appears change paper size, while copying from two cassettes and A4 or A4R.
    when copying from bypass tray, it works normally any quantity without any problem,
    I replace the registration clutch, paper pick up, feed and seperation roller but the problem still showing message change paper size,

    Regards to all
    thnx
    Error 'Change Paper Size' is Displayed

    add an extra wrap to the spring for the Registration Sensor (SR209) flag

    or-----
    Message can also be caused by a broken or misaligned Position Block (shown below-- If the cassette does not seem to be locking into place, this part may be the cause. In some cases, applying pressure to the front of the cassette will temporarily alleviate the problem.
    Position Block - FC6-4357-000

    TRAY.JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • mido
      Trusted Tech
      • Nov 2011
      • 176

      #3
      Re: IR 2020 error change paper size

      Originally posted by teckat
      Error 'Change Paper Size' is Displayed

      add an extra wrap to the spring for the Registration Sensor (SR209) flag

      or-----
      Message can also be caused by a broken or misaligned Position Block (shown below-- If the cassette does not seem to be locking into place, this part may be the cause. In some cases, applying pressure to the front of the cassette will temporarily alleviate the problem.
      Position Block - FC6-4357-000

      [ATTACH=CONFIG]17970[/ATTACH]
      thnx to your reply.
      but the problem occurs with the two cassettes

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: IR 2020 error change paper size

        Originally posted by mido
        thnx to your reply.
        but the problem occurs with the two cassettes
        Did u add an extra wrap to the spring for the Registration Sensor (SR209) flag /



        check lock block on both cassettes
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Rachid.Akli
          Senior Tech

          500+ Posts
          • Oct 2011
          • 595

          #5
          Re: IR 2020 error change paper size

          Originally posted by mido
          I have a problem in IR 2020, message appears change paper size, while copying from two cassettes and A4 or A4R.
          when copying from bypass tray, it works normally any quantity without any problem,
          I replace the registration clutch, paper pick up, feed and seperation roller but the problem still showing message change paper size,

          Regards to all
          thnx
          Hi to all,

          iR2020is a two cassettes machine. The issue is common to both cassettes, then, there is a very small probability that the issue is due to a pick up problem. I advise to clean or change the vertical feeding roller.

          Rachid.

          Feeding roller iR2020.pdf
          "Find a job you love and you’ll never have to work a day in your life." Nagy's father

          Comment

          • Kings
            Steve@Kings

            50+ Posts
            • Nov 2009
            • 79

            #6
            Re: IR 2020 error change paper size

            I have had this problem many times and ive found the cause to be the reg sensor flag tip worn.
            Sensor flag Part No FC6-4310-000
            New spring wouldnt hurt either
            Spring part no FC6-4308

            Jobs a goodun

            Comment

            • Rachid.Akli
              Senior Tech

              500+ Posts
              • Oct 2011
              • 595

              #7
              Re: IR 2020 error change paper size

              Originally posted by Kings
              I have had this problem many times and ive found the cause to be the reg sensor flag tip worn.
              Sensor flag Part No FC6-4310-000
              New spring wouldnt hurt either
              Spring part no FC6-4308

              Jobs a goodun
              The machine works normally with the bypass!!!!!

              Rachid.
              "Find a job you love and you’ll never have to work a day in your life." Nagy's father

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: IR 2020 error change paper size

                Originally posted by Rachid.Akli
                The machine works normally with the bypass!!!!!

                Rachid.
                adj.

                1. Conforming with, adhering to, or constituting a norm, standard, pattern, level, or type


                manual feed paper does not ARC at Reg roller/timing different from cassette pick-up-

                change paper size message > is after copying
                Cassette Paper sizes are determined by the combinations of the Size Detection Assy switches pushed by the paper size lever./ when tray is pushed in> if tray (lock in place_ jumps out during pic-up miss-read of size takes place> with no jam code > just message

                Intermittently the machine will display " change paper size message ".
                From bypass machine runs with no issues.
                Was a new cassette tried .

                Could be a defective Size Detection Assy. { FM2-3319-000 }
                ------------------------------------------------------------------------------------------

                make sure the Registration Clutch, is in place

                Check for a misaligned Cassette Position Block (lock in place)
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • Kings
                  Steve@Kings

                  50+ Posts
                  • Nov 2009
                  • 79

                  #9
                  Re: IR 2020 error change paper size

                  Originally posted by Rachid.Akli
                  The machine works normally with the bypass!!!!!

                  Rachid.
                  Do you find that the display displays the correct paper size and when making an A3 copy it jams.
                  If so it is definatly the reg sensor flag.
                  If it is displaying the correct size paper on the display, surely that rules out size identification.
                  Every time ive had this problem (about 10 times) the bypass works fine and when copying from either cassette
                  it shows change paper size.

                  How many copies has the machine done?

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: IR 2020 error change paper size

                    Originally posted by Kings
                    Do you find that the display displays the correct paper size and when making an A3 copy it jams.
                    If so it is definatly the reg sensor flag.
                    If it is displaying the correct size paper on the display, surely that rules out size identification.
                    Every time ive had this problem (about 10 times) the bypass works fine and when copying from either cassette
                    it shows change paper size.

                    How many copies has the machine done?


                    paper size will display correct on panel/ but if tray is not fully secure in place>
                    when u start printing (during pick-up) it will sometimes shift back and forth from rear Size Detection sw's


                    i have witnessed this a few times, on different models especially on a fully loaded tray
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • Kings
                      Steve@Kings

                      50+ Posts
                      • Nov 2009
                      • 79

                      #11
                      Re: IR 2020 error change paper size

                      [QUOTE=teckat;321451]paper size will display correct on panel/ but if tray is not fully secure in place>
                      when u start printing (during pick-up) it will sometimes shift back and forth from rear Size Detection sw's


                      i have witnessed this a few times, on different models especially on a fully loaded tray[/QUOTE

                      The thing is is that it is happening on both trays.
                      Should try phisically holding the trays in place and see if it still happens.

                      Still think its reg sensor flag with a worn tip.
                      phisically extend the tip slightly as a tempory maesure to see if it cures it.!

                      Comment

                      • Kings
                        Steve@Kings

                        50+ Posts
                        • Nov 2009
                        • 79

                        #12
                        Re: IR 2020 error change paper size

                        Originally posted by teckat
                        paper size will display correct on panel/ but if tray is not fully secure in place>
                        when u start printing (during pick-up) it will sometimes shift back and forth from rear Size Detection sw's


                        i have witnessed this a few times, on different models especially on a fully loaded tray
                        The thing is is that it is happening on both trays.
                        Should try phisically holding the trays in place and see if it still happens.

                        Still think its reg sensor flag with a worn tip.
                        phisically extend the tip slightly as a tempory maesure to see if it cures it.!

                        Comment

                        • Kings
                          Steve@Kings

                          50+ Posts
                          • Nov 2009
                          • 79

                          #13
                          Re: IR 2020 error change paper size

                          The thing is is that it is happening on both trays.
                          Should try phisically holding the trays in place and see if it still happens.

                          Still think its reg sensor flag with a worn tip.
                          phisically extend the tip slightly as a tempory maesure to see if it cures it.!

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: IR 2020 error change paper size

                            Originally posted by Kings
                            The thing is is that it is happening on both trays.
                            Should try phisically holding the trays in place and see if it still happens.

                            Still think its reg sensor flag with a worn tip.
                            phisically extend the tip slightly as a tempory maesure to see if it cures it.!



                            yeah, flag is probably the issue (worn tip or reaction time(spring)

                            i have seen customers tape close paper trays on some models
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • mramlawi
                              Senior Tech

                              500+ Posts
                              • Jul 2011
                              • 838

                              #15
                              Re: IR 2020 error change paper size

                              Hello

                              it happen also with me today ,ill do as u worte all
                              Distinguished road makes you jewel in rough

                              Comment

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