[Error Code] Canon ImagePRESS C1 E000020-03a9

[Guest]

Hi... Anybody know how solven this Error?

E000020-03a9

Thank you...

[DANIELCANON]

Re: Canon ImagePRESS C1 E000020-03a9

Limpiar el sensor de ATR si esto no soluciona el problema debes reemplazar el revelador ciano

[teckat]

Re: Canon ImagePRESS C1 E000020-03a9

Hi... Anybody know how solven this Error?

E000020-03a9

Thank you...

FIRST OFF>>> are u trained on model ??? if not the following information is useless

E020-03A9 = The value falls below the lower limit (3%) of detected TD ratio 3 times
in a raw in ATR control.
01=Y 02=M 03=C 04=Bk

03= is for CYAN
1. Check DISPLAY>DENS>SPL-LG-Y/M/C/K.
-> If all values are more than 01, check toner level of the Toner Cartridge and Hopper.
2. Check if the Hooper Toner Level Sensor Connector is physically removed.
3. Feed solid white image.
4. Clean the ATR Sensor.
5. Replace the ATR Sensor.


Perform the following steps:

1. Remove the developing units and thoroughly clean the turret area including the ATR Sensor.
2. Remove the ITB and thoroughly clean and inspect.
3. Clean and inspect the toner ports and sub-hoppers, it may be necessary to vacuum if they are packed with toner.
4. Install four new developing units(If Required).
5. Ensure the Service Label values are entered in Service Mode. (DO NOT PERFORM AN INIT)
6. Perform Shading Correction, Auto Gradation(Printer), and calibrate the Fiery.
7. Test to ensure copy quality is within specifications and the E020 is resolved.

Troubleshooting E020 Error Codes

There are several things that can cause E020 ATR Sensor, Patch Detection Sensors, weak Developer, DC Controller and Drum Unit.

Some simple trouble shooting can help you isolate the problem.


1. If possible make 20 color copies to force the ATR sensor to take readings. Then compare the SGNL reading for the color that is generating the error and additional colors in Service Mode; COPIER>DISPLAY>DENS>SGNL-Y/C/M/K with the Initialization setting in COPIER>ADJUST>DENS>SGNL-Y/C/M/K.


COPIER>DISPLAY>DENS>SGNL-Y/C/M/K arethe ATR Sensor readings of the Developer in its present condition and should be within +/- 50 of the Initialization settings.

COPIER>ADJUST>DENS>SGNL-Y/C/M/K arethe Initialization settings that the copier maintains and are located on the door sheet.

2. If the Initialization setting is not the same as the door sheet, be sure to enter the correct value and replace the Developer Unit.

3. If the ATR Sensor reading is over +/-50 of the Initialization setting; the ATR Sensor, Patch Detection Sensors, Drum Unit and DC Controller are suspect.

Check the status of the Drum Unit under COPIER>COUNTER>DRBL-1>PT-DRM. The Patch Detection Sensors looks at patches of toner that are generated on the drum for each color and determines the amount of toner that is in each patch by the amount of reflected light. If the drum is not creating these patches correctly, the patch readings will be affected. Replace the Drum Unit if it is close to or over 100% of its rated life.
If the Drum Unit is not close to or over its rated life, replace the ATR Sensor and Patch Detection Sensors. If the error continues replace the DC Controller.

5. If over toning continues to occur the Developing Clutch (CL1) may be sticking and need to be replaced.