Ir5570 status "wait....."

[zibros]

Why my machine show status wait... on my screen after scan the document. Sometimes I need 1 minute to get the copy, but sometime the machine hang, so I must to restart my machine.

Please your advice

[COPIERTEC ASSOCIATES]

Re: Ir5570 status "wait....."

You need to upgrade/re-install firmware.

[teckat]

Re: Ir5570 status "wait....."

Why my machine show status wait... on my screen after scan the document. Sometimes I need 1 minute to get the copy, but sometime the machine hang, so I must to restart my machine.

Please your advice

If the imageRUNNER will come to ready with the Finisher disconnected there may be a fault in communication with the Finisher, even though no error code is indicated.

Check to see if the Staple Cartridge is properly seated.
Check to see if the Fixing temperature is rising

could also be a faulty laser assembly

[zibros]

Re: Ir5570 status "wait....."

If the imageRUNNER will come to ready with the Finisher disconnected there may be a fault in communication with the Finisher, even though no error code is indicated.

Check to see if the Staple Cartridge is properly seated.
Check to see if the Fixing temperature is rising

could also be a faulty laser assembly

Thanks for your response.

I don't use finisher in my machine.

Next time I will check the fixing temperature. By the way, how fixing temperature range under normal condition?

[zibros]

Re: Ir5570 status "wait....."

You need to upgrade/re-install firmware.

How to install the firmware? Could you send me the software? to zibros@gmail.com