door open jamming

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  • satish.ambiger
    Technician
    • Aug 2012
    • 24

    #1

    [Jamming] door open jamming

    hello I have cannon ir5570 while printing duplex A4 size paper i am facing door open jam.and after removing the jammed paper and starting the machine the problem repeats.please send me the solution thaks in advance
  • Melvin84

    #2
    Re: door open jamming

    Originally posted by satish.ambiger
    hello I have cannon ir5570 while printing duplex A4 size paper i am facing door open jam.and after removing the jammed paper and starting the machine the problem repeats.please send me the solution thaks in advance
    Hello, confirm if the jam occurs in th duplex or before the duplex. The door open is triggered after the jam then look for faulty sensors in the duplex or dirty rollers. You might also need to check the paper orientation.

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    • Rachid.Akli
      Senior Tech

      500+ Posts
      • Oct 2011
      • 595

      #3
      Re: door open jamming

      Originally posted by satish.ambiger
      hello I have cannon ir5570 while printing duplex A4 size paper i am facing door open jam.and after removing the jammed paper and starting the machine the problem repeats.please send me the solution thaks in advance
      Hello,

      I suppose a 0Bxx jam code. Clean or replace the upper and lower right door open/close sensors.

      Rachid.
      "Find a job you love and you’ll never have to work a day in your life." Nagy's father

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Re: door open jamming

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        Comment

        • canonbundy
          Senior Tech

          500+ Posts
          • Jun 2012
          • 607

          #5
          Re: door open jamming

          Originally posted by Rachid.Akli
          Hello,

          I suppose a 0Bxx jam code. Clean or replace the upper and lower right door open/close sensors.

          Rachid.
          I agree, I have't had a chance to thank you yet Rachid but your suggestion of cleaning/replacing PS48 & PS58 solved my 0B00 Jam Code Errors in an IR7086, may not be same Sensors in IR5570
          Thanks again,

          Cliff.
          Last edited by canonbundy; 11-11-2012, 04:22 AM.

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