C5051/5045 Toner Removal

[Guest]

Oh the joys of this machine are outstanding....*cough* Who makes a machine were you cannot remove toner until it is empty?

We are having a machine(5045) sent back to factory and we need to remove our toner/supplies before they pick it up. Does anyone know how to do this. Had a tech one time explain it to me, however I cannot remember how to get there.

Was something like

Additional Functions
#1-#7 at same time
then
#3-#9 at same time
then
Additional Functions again
then select the # 69 button.

Have done it before just been awhile.

Any help would be greatly appreciated.

*EDIT*

Ok....I got it figured out.

Just in case someone needs to know how to remove a toner cartridge before it is empty on 5051/5045.

Press Settings/Reg button
#1-#7 same time
then #3-#9 same time
then Settings/ Reg again ( this needs to be done quickly)

This will bring you to a blue screen with a bunch of numbers on it. Navigate to #69 and select.

This will bring up a screen with you CMYK cartridge choices. Select which you want to remove, then select OK in bottom right.

To exit this screen just hit reset twice and you will be back in normal operation mode.

Hopefully this helps...OH by the way to repeat what the tech told me....if you don't know what a number does do not mess with it. You can seriously "F" stuff up.

[JustManuals]

Re: C5051/5045 Toner Removal

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[teckat]

Re: C5051/5045 Toner Removal

Oh the joys of this machine are outstanding....*cough* Who makes a machine were you cannot remove toner until it is empty?

We are having a machine(5045) sent back to factory and we need to remove our toner/supplies before they pick it up. Does anyone know how to do this. Had a tech one time explain it to me, however I cannot remember how to get there.

Was something like

Additional Functions
#1-#7 at same time
then
#3-#9 at same time
then
Additional Functions again
then select the # 69 button.

Have done it before just been awhile.

Any help would be greatly appreciated.

*EDIT*

Ok....I got it figured out.

Just in case someone needs to know how to remove a toner cartridge before it is empty on 5051/5045.

Press Settings/Reg button
#1-#7 same time
then #3-#9 same time
then Settings/ Reg again ( this needs to be done quickly)

This will bring you to a blue screen with a bunch of numbers on it. Navigate to #69 and select.

This will bring up a screen with you CMYK cartridge choices. Select which you want to remove, then select OK in bottom right.

To exit this screen just hit reset twice and you will be back in normal operation mode.

Hopefully this helps...OH by the way to repeat what the tech told me....if you don't know what a number does do not mess with it. You can seriously "F" stuff up.

this is what training is all about>
1-u have a trained tech service your Canon product to prep for moving>

2-u purchase a Canon product from a authorized dealer who provides instructions and demos to the customer on the product you purchase.

3-all Canon printers that need to be moved/relocated need proper preparation by a tech>
some models needed oil removed/developers removed/drums removed/waste toner dumped/mirrors locked in/transfer units locked down/options removed(finishers-decks-monitors-servers)machines need to be shrink wrapped to prevent doors/cassettes from damage-

there are no quick hit and run procedures on removal/relocation's of large printers-

[Dr Kranknstein]

Re: C5051/5045 Toner Removal

I work for an extremely large corporation and our machines are straight from and serviced by Canon USA. However their service is about as good as their machines...Garbage. The machine that is being removed was down more than up and we finally after months of documentation and "specialists" coming from out of town had enough to break the lease on that machine.

As for the prep for move....Not once despite the move being setup by Canon USA has a tech been in to prep it. The movers are to be here at 0630 to get it and supplies are expensive so I wanted to get my staples, toner, paper etc etc from the machine.

I have ran print and repographic shops for close to 18 years now and I can say without a doubt that this current crop of Canon products are terrible. Even on a small 5k color run the final print will never match the proof despite every known calibration they tell me I need to do. The finisher can barely do stapled sets because it couldn't make a straight stack if god himself came down and begged it to. Trying to run sets with multiple paper types is like watching grass grow in winter...slowwwwwwww. Seriously running/working in a print shop is easy and relaxing. Vet the file with graphic design, proof, run...load paper, unload sets....complete any finishing...ungodly easy. UNTIL Canon came out with these turds on wheels and conned everyone with cheap prices and service contracts that no one could refuse we had great Xerox machines that just hummed anytime you asked it to. So no offense if you work for Canon, but authorized Canon anything just means you pay more for the same paper spitting turd.

[johnyb]

Re: C5051/5045 Toner Removal

I work on these machines and have found that nowadays... after all the liitle mods with transfer, fuser etc, they are one of the best machines around.
Mod the black drum to fit into the colour position and you get a realy good run between calls.
I do think that the drum life expectancy of a genuine colour drum is very poor, as is the expected life of the waste toner, the feed tyres as with all Canon machines are the same, the seperation tyre fails at around 120k - 200K.
The inner finisher on this range is the biggest piece of crap ever made, but apart from that, they are good boxes.

It sounds like you have been sold a "Office colour product" with the job expectancy of a image press.
Hence the reason you cant match the colours from start to finish.
The difference in price would be around $90 000 at least!
I defiantley wouldnt expect to see one of these in a print shop, especially without a fiery, at the very least it should be a Image runner advance 90 Series which is designed for a print room enviroment, but is still a semi professional machine.

I think you have to ask yourself....
If you did around 30 000 miles a year and had a ford Ka would you expect it it to run as smoothly as a ford Mondeo?
Good luck with the Xerox, especially if its a colour cube....

[teckat]

Re: C5051/5045 Toner Removal

I work for an extremely large corporation and our machines are straight from and serviced by Canon USA. However their service is about as good as their machines...Garbage. The machine that is being removed was down more than up and we finally after months of documentation and "specialists" coming from out of town had enough to break the lease on that machine.

As for the prep for move....Not once despite the move being setup by Canon USA has a tech been in to prep it. The movers are to be here at 0630 to get it and supplies are expensive so I wanted to get my staples, toner, paper etc etc from the machine.

I have ran print and repographic shops for close to 18 years now and I can say without a doubt that this current crop of Canon products are terrible. Even on a small 5k color run the final print will never match the proof despite every known calibration they tell me I need to do. The finisher can barely do stapled sets because it couldn't make a straight stack if god himself came down and begged it to. Trying to run sets with multiple paper types is like watching grass grow in winter...slowwwwwwww. Seriously running/working in a print shop is easy and relaxing. Vet the file with graphic design, proof, run...load paper, unload sets....complete any finishing...ungodly easy. UNTIL Canon came out with these turds on wheels and conned everyone with cheap prices and service contracts that no one could refuse we had great Xerox machines that just hummed anytime you asked it to. So no offense if you work for Canon, but authorized Canon anything just means you pay more for the same paper spitting turd.

First off> who the hell is Canon USA
Canon USA Corporation does not service their copiers> they use Canon Authorized Dealers/ it's up to the indididual dealership to maintain updated training and provide quality customer support on their products.
I have seen dealerships lose their ability to sell & service CANON PRODUCTS when their standards are not met.


Large Quality Print and Repographic businesses usually don't use these low end Canon Advanced imageRunner printers/ unless they are cheap & don't care about quality. If the owner does not go to a demo show or visit the product in the field ( call on some references in the same field ) or takes the word of these moron sales people, it's their fault.

I have serviced many large print shops in the past 25yrs., believe it or not, most don't even use a Fiery, most don't even know how to calibrate a Color product, & most don't understand that these mid to low end color printer products don't belong in a 12/18 hour working enviorment print shops.

Another thing is Service> just because a tech has longevity in the field>that doesn't mean they keep up their own personal standards of currant product knowledge.
Before u sign a lease or for a purchase > u need to do some research on that company (call support staff, amount of Canon trained personal, parts support, management) .
In the Print business word of mouth between companies is usually gold. Known as company networking.

I understand that not all areas in the country have the ability to pick & choose who services their product, but that is something u deal with.
I have to admire some of those independent techs who are not able to work for authorized dealerships/ they have to learn on the fly in the field & try and gather knowledge from fellow techs or independent support sites like this one.


good luck on your future decisions

[MisterNeg]

Re: C5051/5045 Toner Removal

Who delivered the Canon? Bet it was Canon Business Solutions they pass themselves as Canon all the time. You bought by price not need. I service these all the time. As a walk up print for pay or office color with the occasional full color run they are great. But it is NOT a full color production copier. 75% bw 25% color. Image Press or Adv 9075 is intended for what you described. You got the wrong machine.

Would you buy a small nissan truck to haul gravel for road construction instead of a dump truck, then blame the Nissan cause it sucked. Your toner wasn't included in agreement wow.

First off> who the hell is Canon USA
Canon USA Corporation does not service their copiers> they use Canon Authorized Dealers/ it's up to the indididual dealership to maintain updated training and provide quality customer support on their products.
I have seen dealerships lose their ability to sell & service CANON PRODUCTS when their standards are not met.


Large Quality Print and Repographic businesses usually don't use these low end Canon Advanced imageRunner printers/ unless they are cheap & don't care about quality. If the owner does not go to a demo show or visit the product in the field ( call on some references in the same field ) or takes the word of these moron sales people, it's their fault.

I have serviced many large print shops in the past 25yrs., believe it or not, most don't even use a Fiery, most don't even know how to calibrate a Color product, & most don't understand that these mid to low end color printer products don't belong in a 12/18 hour working enviorment print shops.

Another thing is Service> just because a tech has longevity in the field>that doesn't mean they keep up their own personal standards of currant product knowledge.
Before u sign a lease or for a purchase > u need to do some research on that company (call support staff, amount of Canon trained personal, parts support, management) .
In the Print business word of mouth between companies is usually gold. Known as company networking.

I understand that not all areas in the country have the ability to pick & choose who services their product, but that is something u deal with.
I have to admire some of those independent techs who are not able to work for authorized dealerships/ they have to learn on the fly in the field & try and gather knowledge from fellow techs or independent support sites like this one.


good luck on your future decisions

[Canuck]

Re: C5051/5045 Toner Removal

Wonderful Xeroxs that you compare them to? All color Xeroxs have......over saturation,registration issues,garbage gradations and color. I would put a 7055 up against any color Xerox. This is what you get when you don't want to spend the money on a machine that is designed for what you want. You buy a business color machine and expect graphic quality. I worked on Xeroxs for 12 years and yeah...they will feed plywood...but image quality,registration,etc is GARBAGE. I push out doc 240s all the time and install 7055s and the like and the customer cannot believe the difference. Xerox is a solutions company now...their hardware is junk