IRC 3380 DRPD settings

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  • Alex ahir
    Trusted Tech

    100+ Posts
    • May 2012
    • 125

    #1

    IRC 3380 DRPD settings

    Hello everyone,

    anyone knows DRPD settings on canon IRC3380 fax??

    please reply me if anyone knows
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IRC 3380 DRPD settings

    Originally posted by Alex ahir
    Hello everyone,

    anyone knows DRPD settings on canon IRC3380 fax??

    please reply me if anyone knows
    Don't think it's available on the iRC3380----but u can check here---

    To enable DRPD, press Additonal Functions > TX/RX Settings > press OK > Fax Settings > press OK > RX Settings > press OK > RX Mode > choose DRPD > press OK > DRPD: Select Fax > press OK >


    Before using the Distinctive Ring Pattern Detection (DRPD) option, the telephone service provider must install distinctive ring service on the telephone line connected to the fax device for use by incoming fax calls.



    there is another way to check additional RX FUNCTIONS>>>

    By default, these expanded RX functions are not enabled. These functions are not high priority items, but are useful in certain environments.
    The most familiar or most used item would be the Incoming Ring function. Here, you can control the number of rings it takes before the fax will answer. The other items such as RX Mode, Incoming Ring, Remote RX & Manual / Auto Switch are mainly used in an environment in which the phone line is shared.

    There are two ways to expand the RX functions depending on the imageRUNNER model:

    * If the imageRUNNER has a FAX based Service Mode: Enter Service mode>Special>Special SW><SW27 bit 7 to 1>

    * On Standard imageRUNNER Service modes: Enter Service mode>FAX>NCU>SpecialB><SW27 bit 7 to 1>

    Once SW 27 bit 7 is set to 1, power cycle the imageRUNNER, select Additional Functions > Communication Setting > Fax Settings > RX Settings. All expanded RX functions will now be displayed.

    Note: The Auto/Manual RX setting is not listed under Additional Functions > Communication Setting > Fax Settings > RX Settings. These buttons are found under System Monitor > Fax > Received Job Status. Addtionally, the Auto/Manual setting will not be available on the "two line" control panel displays (imageRUNNER 2016 / 2018 / 2020 / 2022). To change these models for "Manual RX", change the ring wait time. NCU > Auto RX > 006 = 2500 will change the incoming ring count to about 5.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Alex ahir
      Trusted Tech

      100+ Posts
      • May 2012
      • 125

      #3
      Re: IRC 3380 DRPD settings

      Thanks Tackat,

      see at customer place they have one line shared with phone and fax, eventhough they have seperate fax and phone numbers
      so now wat happend was when we installed the copier and plug the fax line in, it always goes in to fax tone even someone calling on their phone no.
      i tried increase ring count but it still same. they have setup their line that when its ring double ring it goes to fax and normal ring it goes to phone so is there any way we can set copier on setting when its ring twice it picks up fax only.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: IRC 3380 DRPD settings

        Originally posted by Alex ahir
        Thanks Tackat,

        see at customer place they have one line shared with phone and fax, eventhough they have seperate fax and phone numbers
        so now wat happend was when we installed the copier and plug the fax line in, it always goes in to fax tone even someone calling on their phone no.
        i tried increase ring count but it still same. they have setup their line that when its ring double ring it goes to fax and normal ring it goes to phone so is there any way we can set copier on setting when its ring twice it picks up fax only.

        Like i said > I don't think Distinctive Ring Pattern Detection is supported on your model>

        if u don't see this below under> it will not support DRPD

        Additional Functions > TX/RX Settings > press OK > Fax Settings > press OK > RX Settings > press OK > RX Mode > choose DRPD > press OK > DRPD: Select Fax > press OK >
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

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