UST= User Support Tool Information

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #1

    [Misc] UST= User Support Tool Information

    UST= USER SUPPORT TOOL INFORMATION

    imageRUNNER 2525 / 2530 / 2535 / 2535i / 2545 / 2545i
    How to start the UST to load System Software-

    When reaching the point where the download instructions state to "Start up the UST", you must go to the sub-directory where the SSW is stored and choose the EXE file. When you double click on the EXE file the UST will open.


    imageRUNNER 2525 / 2530 / 2535 / 2535i / 2545 / 2545i

    Upgrading Copier SSW on the iR2545 device--

    see pdf----------------------Upgrading Copier SSW on the iR2545 device.pdf
    Last edited by teckat; 11-21-2012, 04:38 PM. Reason: TYPE
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4999

    #2
    Re: UST= User Support Tool Information

    For everyone who have trouble upgrading this model with SSt.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: UST= User Support Tool Information

      Originally posted by zoraldinho
      For everyone who have trouble upgrading this model with SSt.
      gandhi-live-and-learn.jpg
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • DAG COPIERS & COMPUTERS
        Senior Tech

        500+ Posts
        • Oct 2010
        • 860

        #4
        Re: UST= User Support Tool Information

        Originally posted by teckat
        [ATTACH=CONFIG]18299[/ATTACH]
        Thank you very very much teckat for that valuable information about the UST, and also for this QUOTE of wisdom from Mahatma Gandhi.

        Comment

        • zaza
          MECANOGRAPHE

          1,000+ Posts
          • Mar 2008
          • 1095

          #5
          Re: UST= User Support Tool Information

          Hello it is best information to knowing all technology ..so l know the sst is free ...l it have any possibility to have it this ust ?
          BEST TECHNICIAN . NICE PEOPLE .

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: UST= User Support Tool Information

            Originally posted by zaza
            Hello it is best information to knowing all technology ..so l know the sst is free ...l it have any possibility to have it this ust ?
            UST Firmware is in the Models UST Firmware Folder location--

            in an EXAMPLE as shown below

            C:\Canon File Folder\SST System Software Folder\UST Files\CiRC1022_v61.01.01


            UST Firmware Models/ & also used in their compatible Euro models

            CiR LBP5280
            CiR LBP5460
            CiR LBP5480
            iR LBP3460
            iR LBP3470
            iR LBP3480
            iR LBP3560
            iR LBP3580
            CiR C1022/C1022i
            CiR C1030/C1030iF
            iR 1730/1740/1750
            iR 2545/2535/2530/2525
            LC 810/830i
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • zaza
              MECANOGRAPHE

              1,000+ Posts
              • Mar 2008
              • 1095

              #7
              Re: UST= User Support Tool Information

              so what's up about the ir2318 ..1018....model ...he function as ust ?
              BEST TECHNICIAN . NICE PEOPLE .

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: UST= User Support Tool Information

                Originally posted by zaza
                so what's up about the ir2318 ..1018....model ...he function as ust ?
                =====================
                When updating the firmware, start the User Support Tool first and then select the machine to update.


                iR2318-iR2420/2320/2422
                use UST firmware
                but for their Finisher U2 u need SST+Downloader PCB-
                These machines can be upgraded by downloading system software programs from the personal computer (hereafter called as the PC) in which a user support tool (hereafter called UST) has been loaded.
                The Finisher option can be upgraded by downloading system software programs from the personal computer (hereafter called as the PC) in which a service support tool (hereafter called SST) has been loaded.
                ---------------------------------------------------

                iR1018 / iR1018J / / iR1022A / iR1022F / iR1022i / iR1022iF /
                use SST Firmware=
                - Main controller: System
                - Boot program: Boot
                - PCL board: PCL
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • Rachid.Akli
                  Senior Tech

                  500+ Posts
                  • Oct 2011
                  • 595

                  #9
                  Re: UST= User Support Tool Information

                  Hello everyone,

                  I have an IR2420 displaying something related to a "BIOS" (sorry, i don't remember the exact message) . I tried to download system using the UST and an USB connexion as the machine doesn't have a network connexion by default. I got the a message requiring an IP address input. I supposed that the image processing PCB is faulty and doesn't allow data transfer. I solved the issue by replacing the main controller.

                  Is there any other experience about this ?


                  Rachid.
                  "Find a job you love and you’ll never have to work a day in your life." Nagy's father

                  Comment

                  • zaza
                    MECANOGRAPHE

                    1,000+ Posts
                    • Mar 2008
                    • 1095

                    #10
                    Re: UST= User Support Tool Information

                    trying connecting your pc directly by the HDD of this machine surly if you have error code message consisted this parts of machine .
                    BEST TECHNICIAN . NICE PEOPLE .

                    Comment

                    • Rachid.Akli
                      Senior Tech

                      500+ Posts
                      • Oct 2011
                      • 595

                      #11
                      Re: UST= User Support Tool Information

                      Hello,

                      There is no HDD.

                      Rachid.
                      "Find a job you love and you’ll never have to work a day in your life." Nagy's father

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: UST= User Support Tool Information

                        Originally posted by Rachid.Akli
                        Hello everyone,

                        I have an IR2420 displaying something related to a "BIOS" (sorry, i don't remember the exact message) . I tried to download system using the UST and an USB connexion as the machine doesn't have a network connexion by default. I got the a message requiring an IP address input. I supposed that the image processing PCB is faulty and doesn't allow data transfer. I solved the issue by replacing the main controller.

                        Is there any other experience about this ?


                        Rachid.
                        -----------------------------------------------------------

                        u should not be receiving message about IP address

                        -u must have printer off
                        connect laptop to printer>then open/start up UST
                        -now power up printer
                        if a found new hardware pops up >select cancel

                        Press the Additional Functions key on the control panel of this machine to enter into the user mode.
                        -Press the down-arrow key to select "System Settings", and then press the OK key.
                        -Press the down-arrow key to select "Update Firmware", and then press the OK key.
                        -When "OK to update" appears, select “Yes” and then press the OK key.
                        -When "PLEASE WAIT WAITING" appears, start the UST.
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • ziribe

                          #13
                          Re: UST= User Support Tool Information

                          i have message *mode bios " ir2422 please help me

                          Comment

                          • Winston

                            #14
                            Re: UST= User Support Tool Information

                            I have a problem with the printer Canon IR2318. Please tell me where to get UST?

                            Comment

                            • Winston

                              #15
                              Re: UST= User Support Tool Information

                              I have a problem with the printer Canon IR 2318. Please tell me where to get UST application?

                              Comment

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