Canon Scan issue I-FAX question

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  • ericang
    Technician
    • Dec 2010
    • 39

    #1

    Canon Scan issue I-FAX question

    hi guys
    everyone keeps asking question about scan to email or PC

    what does I-FAX do and how should i configure it?
    Thanks
    by the way..
    i have some good snapshot for Scan to PC and Email.. feel free to PM
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon Scan issue I-FAX question

    Originally posted by ericang
    hi guys
    everyone keeps asking question about scan to email or PC

    what does I-FAX do and how should i configure it?
    Thanks
    by the way..
    i have some good snapshot for Scan to PC and Email.. feel free to PM
    Internet Fax (I-fax) is a function that enables you to send and receive images via internet and not a telephone line.
    • Benefits from Using the I-Fax

    • Reduce transmission cost

    G3 FAX transmission cost increases with transmission time and distance. If a line with fixed rate is installed, you can control the transmission cost because the cost of I-fax is fixed regardless of the transmission time and distance. It is recommended that you use this when sending and receiving documents with large number of pages.
    • High resolution transmission

    You can send and receive at a resolution of up to 600 dpi. (for Full mode)
    • Confirm transmission

    Confirmation result notice can be sent to the sender to check whether the document was sent to the recipient.
    • Colour transmission

    You can send and receive colour documents. Also, you can send and receive with other manufacturer's machine as long as the machine is compliant with ITU-T standards.

    http://www.canon-europe.com/Support/System/Search.aspx?TcmUri=tcm:13-807097
    Necessary Information for Scan to E-Mail and I-fax


    I-Fax is a standard for sending and receiving faxes using the Internet.

    I-Fax
    sends documents as files attached to E-mail via the Internet.
    When data is sent as a file attached to E-mail,the receiving party can greatly reduce communication costs as long as the other party uses I-Fax.
    With I-Fax, data should be sent to an I-Fax compatible machine, but image data can also be displayed as attached files using normal E-mail receiving operations.


    A standard fax machine cannot receive an I-Fax. To receive I-Fax documents sent by another party, it is necessary to set the interval at which the mail server checks for new incoming mail. One of the settings that must be made is whether incoming data is to be sent to a memory box or printed directly.


    The imageRUNNER does not have a function for dialing up the Internet using public phone lines (Modem); therefore, it is necessary to use a special line or a LAN connection capable of connecting to the Internet.



    The following steps will allow you to send and receive E-mail:

    1. Make sure you have all of your TCP/IP information set up (IP address, Subnet Mask, Gateway, DNS Server (if one), Host Name, and Domain name of your Domain) before you begin.
    2. Enter into the Network Settings and Select E-mail/I-Fax.

    3. If you are setting this up for SMTP (Simple Mail Transport Protocol) to send E-mail and I-Fax, enter the IP address or Fully Qualified Domain Name (FQDN) of your mail server in the SMTP Server section. For example: mail_server.organization.company.com. Then enter the email address that will be the default sender in the SMTP Address field.

    4. If you use POP3 and want to receive e- imageRUNNER mail and I-Faxes, fill in the IP address or FQDN of your POP3 server and the account added for the imageRUNNER-iR. The password is optional and needs to be entered if set on the e-mail account of the imageRUNNER-iR. Set the POP interval (how often the machine will log in and check for mail).

    5. Reboot the device.

    * Note - AUTHENTICATION ISSUES -
    -If the SMTP mail server requires authentication for sending email, enter Encryption/Authentication login information (SMTP authentication via a username and password).
    - For the models that do not support SMTP authentication, the administrator will need to set up a SMTP Relay.


    Send an I-Fax to a non Canon device

    Easy to remedy as long as the non-Canon device has the capability of turning on SMTP receipt. Here is a way to verify this.

    Since you have noticed that you can send I-Fax to a Canon device, you can turn off the SMTP receipt on the Canon machine which is acting as the receiver. You will notice that the communication will end in an error 752.

    Once you have verified this, you can enable SMTP receipt once again and proceed to ascertain whether the non-Canon device you are working with has the ability to enable SMTP receipt.

    For illustration purposes here is what the Canon setting for SMTP receipt looks like. One may look at the non-Canon device for an equivalent setting

    Additional Functions > System Settings > Network Settings > Email/IFax > SMTP Receipt = On.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • ericang
      Technician
      • Dec 2010
      • 39

      #3
      Re: Canon Scan issue I-FAX question

      Thank Teckat..
      detail info~~
      will try it out this next monday

      Comment

      • ericang
        Technician
        • Dec 2010
        • 39

        #4
        Re: Canon Scan issue I-FAX question

        Okay...
        Just to summarize everything..
        I-Fax is more and less the same as Email function.
        So when the machine is working with Scan to Email..
        That mean I-Fax is an optional...
        am i right?

        Sorry for bad english^^

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon Scan issue I-FAX question

          Originally posted by ericang
          Okay...
          Just to summarize everything..
          I-Fax is more and less the same as Email function.
          So when the machine is working with Scan to Email..
          That mean I-Fax is an optional...
          am i right?

          Sorry for bad english^^

          http://www.pcmag.com/encyclopedia_term/0,1237,t=e-mail+vs+fax&i=59816,00.asp
          E-mail messages contain editable text, whereas a fax document is a single picture image no matter what it contains. Both methods suffice for sending messages that are only to be read by the recipient, and faxes are often accepted for legal documents that require signatures. However, if signatures are not required and the text must be edited, e-mail is the obvious choice because e-mail text is already computer text (ASCII text) and can be immediately copied to and edited by any mail, text editor or word processing program.

          In order to edit text in a fax, the text must be extracted from the printed page. The document must be scanned, and the shapes of the letters must be analyzed and converted to ASCII text by an optical character recognition program (see OCR). This operation can also be error prone if the paper is smudged or creased.

          Faxes turned into e-mail messages and sent to a recipient's e-mail inbox by Internet fax services are still images and no more editable than if they were printed on paper (see Internet faxing). See e-mail and fax.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

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