Canon IR7105 Error Code E355-001

[tinnyjay]

Hello!
After an E602 error code and changed hdd,copier gives a E355-01 error code.
New HDD is swapped from another machine.
Can you help me please?

[teckat]

Re: Canon IR7105 Error Code E355-001

Hello!
After an E602 error code and changed hdd,copier gives a E355-01 error code.
New HDD is swapped from another machine.
Can you help me please?

what else were u swapping in this printer
Neither the Counter Memory PCB nor the Serial Number PCB can be swapped to other equipment.
The Counter Memory PCB keeps track of the total count, which cannot be erased or changed. The service counters are retained by the Main Controller. These counters can be reset manually through service mode. When the Counter Memory PCB must be replaced, after installing the new one, the new Counter Memory PCB learns the Total Count from the Main Controller. This is retained in SRAM on the Main Controller PCB and held active by means of an on board battery.


E355 error code is due to no communication between the Main-Controller board and the Serial Number board below it. The boards are connected by a 11 PIN yellow connector and cable.
This yellow connector must be checked & re-seated on the Main-Controller board . The connector must be seated firmly on the board.

How to clear the error code:
1. Enter Service Mode: Press * Additional Functions, 2&8 simultaneously, then * Additional Functions again.
2. Then select the [COPIER] option. Under [COPIER], select the Function tab.
3. Under the [FUNCTION] tab, select the [CLEAR] option.
4. In [CLEAR] there is a selection E355-CLR. Select it and hit OK.
5. Reboot the machine.

If the error occurs again:
1. Make sure the connection is secure and tight to the Main-Controller board from the connector cable to the Serial Number board below.
2. Re-seat the Main-Controller board into its slot.
3. Go into service mode and clear the error code as explained above.

* If the error still continues, you probably have a bad Serial Number board and it needs to be replaced.