iR-C2620 print problem

[ronex]

[teckat]

Re: iR-C2620 print problem


so u have a imagePass C1/C2 Fiery connected on back of iRC2620 Printer ????
yes/no
Open Interface Board is included with the imagePASS Series --- It uses the same slot in the copier as the UFR (Ultra Fast Rendering) Board (in the Multi-PDL Kit) (SURF Board) and is required for connectivity with the imageRUNNER.
When it is installed, UFR printing support is eliminated, as the UFR Board must be removed. Postscript and PCL printing are available.

did u remove the C1 Fiery I/F PCB from Printer> clean ends >re-seat
#853
Cause
-Using the wrong printer driver.
-The machine does not have the proper printer kit installed (e.g. UFR, PCL, PS kit(s)).
-The print job did not print because due to lack of resources on the printer (e.g. memory, HD space, etc).
-Print spooler on the machine is full.
-The number of secure print jobs have exceeded the maximum limit that can be reserved at this time.

Remedy
-Make sure that the printer driver that you’re using is the correct one for the operating system on the computer that you are printing from and specific to the printer model that you’re printing to.
-Check and verify that the correct and the required printer kit is Installed (e.g. UFR, PCL, PS kit(s)).
-Reduce the number of pages to print.
-Erase unnecessary jobs that are stuck or in reserve.
-Turn off spooler on the printer, ADDITIONAL FUNCTION > SYSTEM SETTINGS > NETWORK SETTINGS > USER SPOOLER, set this value to OFF.
-Print out or erase secured print jobs that are stored or waiting to be printed on the machine.
-Try printing again when other jobs have completed printing

[ronex]

Re: iR-C2620 print problem

Hello,
Thank you for quick Answer. I will tested your suggestion today afternoon.
I will report here, if work this for my copier.
-----------------------
Your questions for Fiery. Answer is Yes.
-----------------------
Copier:
On front side of copier stay name CLC 2620. When I power on, is on display name IRC-2620.
When I see instaled software is IRC-2620 and of rear side is print server - Fiery model: X3IM-dd

[teckat]

Re: iR-C2620 print problem

Hello,
Thank you for quick Answer. I will tested your suggestion today afternoon.
I will report here, if work this for my copier.
-----------------------
Your questions for Fiery. Answer is Yes.
-----------------------
Copier:
On front side of copier stay name CLC 2620. When I power on, is on display name IRC-2620.
When I see instaled software is IRC-2620 and of rear side is print server - Fiery model: X3IM-dd

X3IM is the print controllers EFI PLATFORM NAME made for Canon/

For models below that are not labeled, the serial # Prefix determines imagePass model

Serial Number Prefix	imagePASS Model
K or JFN	C1
JXL	C1 v2.0
JPZ	D1
JKX	E1
SRU	G1
SXE	C2

[ronex]

Re: iR-C2620 print problem

Again thanks for Answer. All suggestion not solve my problem.
I test all suggestion yesterday.
Maybe is problem in setting??
I Add some pictures. ( pictures of: display, server setting and service report)
I hope, some one will see where is problem. If I have wrong setting.
Now I will clean all contact on mainboard, cards, server board, ram....
I hope to solve this problem with your help.


Thanks and regards, ronex


CLC1.jpgCLC2.jpgCLC3.jpgCLC4.jpgServerSetting1.jpgServerSetting2.jpgServerSetting3.jpgslika1.jpgslika2.jpgslika3.jpg

[ronex]

Re: iR-C2620 print problem

Here are rest of pictures.

[teckat]

Re: iR-C2620 print problem

text pics are poor to view/

that box is a imagePass C2-----Make sure the DL Switches are both down/
in service mode-check that under ---Copier > Option > INT-FACE > IMG-CONT> is set to "3"

or--
u can try this Re-Set up procedure below------------------------
Try this exactly -/
1- Remove all connections from C2 Fiery to printer (interface cable-& cross-cable) + unplug it's power cord
2-Enter Service mode (Additional Functions > 2 & 8 > Additional Functions).
Select -- Copier > Option > INT-FACE > IMG-CONT.
Change this setting from "3" to "0" and press OK.
Power Cycle off the imageRUNNER.
3-Now Before Making any Connections /
4-Power Cycle ON > the imageRUNNER.
5-Re-Enter Service mode (Additional Functions > 2 & 8 > Additional Functions).
Select Copier > Option > INT-FACE > IMG-CONT.
Change back this setting from "0" to "3" and press OK./now exit from the Service Mode
6-Now> Turn off the control panel power switch./then Turn off the main power switch.
7-Disconnect the Printer power cable (from the wall/floor outlet).
8-Next> connect the I/F cable from Fiery to Printer side-
9-Then > Connect the Cross-Over cable from Fiery to Printer
10-Connect Network cable from Fiery to wall Network connection
11-Connect the Fiery Power Cable to wall outlet-
12-Plug in 2620 Printer power cable to wall outlet
13-Now > Power up 2620 Printer
14-Follow any OFF/ON prompts if shown on LCD Control panel
15-Hopefully u should be able to re-due you printer settings

At the Control Panel, press [Printer]tab. Press [Printer Status/Settings].
at Password prompt-use Fiery.1 then continue with set up

Note: always use the shutdown procedure for Printer on Control panel> follow the prompts>
never just reach over and flip off the Main Printer switch



imagepass C2 G1 F2.jpg

[ronex]

Re: iR-C2620 print problem

I have tested this solution, but don't work for my IRC.
I tested to print without Fiery with PS, PCL and UFR driver and I never become print out. Every time in log stay: NG #853.
I have contact Canon support. Thay say, must work without Fiery with UFR driver.
Have anybody print on CLC2620, IRC2620 or IRC3220 without Fiery????

Have anyone any idea what is wrong?

Thaks for all help!

regards and Happy New Year to all forum user, ronex


ps
I hope come better time for my IRC and me!

[teckat]

Re: iR-C2620 print problem

I have tested this solution, but don't work for my IRC.
I tested to print without Fiery with PS, PCL and UFR driver and I never become print out. Every time in log stay: NG #853.
I have contact Canon support. Thay say, must work without Fiery with UFR driver.
Have anybody print on CLC2620, IRC2620 or IRC3220 without Fiery????

Have anyone any idea what is wrong?

Thaks for all help!

regards and Happy New Year to all forum user, ronex


ps
I hope come better time for my IRC and me!

To print to an imageRUNNER 2620 with a C-Boot ROM>>>>>>>>>

If there is no N-Boot ROM installed then an EFI external controller like a C2 is needed to enable network printing with C-Boot ROM.
Or you can install Printer Kit A2 to enable USB printing.


Open Interface Board is included with the imagePASS Series --- It uses the same slot in the copier as the UFR (Ultra Fast Rendering) Board (in the Multi-PDL Kit) (SURF Board) and is required for connectivity with the imageRUNNER.
When it is installed, UFR printing support is eliminated, as the UFR Board must be removed. Postscript and PCL printing are available.


when u remove the Fiery which needs it's
Open Interface Board

You still have the Open Interface Board INSTALLED in the slot -

if u removed that Pcb> u now have NO Print option installed

[ronex]

Re: iR-C2620 print problem

Test printing from Fiery (PS fonts) to IRC give same error like print from PC to IRC.
He dont wont print on paper. Code: NG #853
I try all settings of this posts again. Nothing has changed, same error.

20121228_174904.jpg20121228_174921.jpg

[KL568]

Re: iR-C2620 print problem

Test printing from Fiery (PS fonts) to IRC give same error like print from PC to IRC.
He dont wont print on paper. Code: NG #853
I try all settings of this posts again. Nothing has changed, same error.

Hi,
Your above-mentioned test print, are referring from LCD of "Printer" tab?

By chance, is this machine locked down with some gadget or Department ID is enabled to prevent any users from doing copying unless proper ID is given?

[ronex]

[KL568]

Re: iR-C2620 print problem

Hi,Whatever Teckat has given is THE full instructions and simplified guide. You really wouldnt want to read that Servicw Manual unless you are having a bout of sleepless nights.Since you able to print the Fiery configuration sheets, it meant the print engine is working. Could you re-attach as PDFs, rather than jpeg?

[ronex]

Re: iR-C2620 print problem

First I'm sorry if look like I don't will help me self. I have trouble with English. Im not young and Im learn English allon. For me is very difficult to translate all in Slovenian to understand this tecnical words and than translated Answer to English. Sorry for my bad English. I try hard.

I'm Thank you both Teckat and KL568 for all help and suggestion.

I have 100% test all of this. Last, 10 minutes ago I have checked again DEP SW on Fiery. If they are both down? They are down. This is OK. I look all settings many times, but I`dont see what I`have wrong. I look in this IRC and PC every day 2-3 hours last 15. days.

In next post I will list what I found and pdf files of last and new pictures.

Again Thank you Teckat and KL568. I hope you help me to end this problem.

Regards, ronex

[ronex]

Re: iR-C2620 print problem

Here are what I found out:
I copy normal.
I print normal test page from the copier.
I can not print test page from the Fiery.
I can not print test page (configuration page) from Fiery.
If I ping copier via Fiery I get an Ok Answer
If I ping from copier via Fiery to LAN I get nothing. No Answer
If I ping without Fiery (direct lan connected to copeir) I get OK Answer in both direction.
I have changed crossower cable with an new crossower cable.
On LCD I can see all settings of Fiery and I can change setting.
I see settings in web browser on PC.

On movie is what happened with test print from Fiery.

Here are pictures of cards in CLC2320 - Rom is 70.01C
CardsInIRC2620-1.jpgCardsInIRC2620-2.jpgCardsInIRC2620-3.jpgCardsInIRC2620-4.jpg


If have I something forgot please tell me.
All questions, to solve this problem, I will try to explain.
Any test I make and give a report.
If is needed, pictures or movie, is no problem. I make it

Thanks for any help.

regars, ronex

ps
Now I see, my post with pictures is bad.
I give new pictures in next post. Sorry! (reports)