iR-C2620 print problem

[teckat]

Re: iR-C2620 print problem

I have PS and PCL5 driver for IRC3220. I work With Windows 7 64-bit., but is no problem other sistem. I have for test one notebook with Windows XP, he has instaled driver: PS, PCL5, PCL6, URF and URF II.


Is RUI very important for copier work and setting??
Can we setting same jobs in service mode like in RUI?

u need RUI firmware installed--


PCL5e/5c Driver-------------------------------------ver.
imagePASS-C1 w/Color imageRUNNER C3200 - -----v8.80 v8.85 v8.90
imagePASS-C1 V2.0 w/Color imageRUNNER C3220 - v8.80 v8.85 v8.90
imagePASS-C1 V2.1 w/Color imageRUNNER C2620/C3220 - v8.80 v8.85 v8.90
imagePASS-C2 w/Color imageRUNNER C2620/3220- v8.80 v8.85 v8.90

[ronex]

Re: iR-C2620 print problem

Now have I instaled this driver on windows7:
PCL5e-c_6_v8.90_v6.90_Setup_x64
PCL6_v6.90_WinXP-Win7_x64_INF
PS3_v4.90_Setup_x64

Today have I found this drivers for IRC3220 and will install and test.
ColorNetworkScanGear-v271_Win_uk_EN
FAX_Driver_V885_W64_uk_EN - this will I not install
PCL5_Driver_V891_W64_uk_EN
PPD_File_V335_Win_uk_EN
PS_Driver_V490_W64_uk_EN

[ronex]

Re: iR-C2620 print problem

I have tested new drivers.
Drivers.jpg
Driver 1 no light on copier (for work)
Driver 2 no light on copier (for work)
Driver 3 one time light on (for work)
Driver 4 two time light on (for work)
Driver 5 no light on copier (for work)
Driver 6 no light on copier (for work)

This happened on test this drivers. Only by driver 3 and 4 was reaction with control lights and nothing else. In logs are all prints marked as NG...#853.
This is my report for new drivers.

regars, ronex

[KL568]

Re: iR-C2620 print problem

Now have I instaled this driver on windows7:PCL5e-c_6_v8.90_v6.90_Setup_x64PCL6_v6.90_WinXP-Win7_x64_INFPS3_v4.90_Setup_x64Today have I found this drivers for IRC3220 and will install and test.ColorNetworkScanGear-v271_Win_uk_ENFAX_Driver_V885_W64_uk_EN - this will I not installPCL5_Driver_V891_W64_uk_ENPPD_File_V335_Win _uk_ENPS_Driver_V490_W64_uk_EN

Hi, Ronex

If you install PCL5e-c, look for this model iRC3220-C2. MUST be a C2 behind the model.

For PS3, it would not work as it meant as emulated postscript so you pretty well delete those with PS3.

If possible, you ought get hold of the correct drivers from EFI. however you need to register as a user in their web site. Not sure whether it has 64BIT drivers for your Win7 64BIT.

Another way to test whether as to why the hardware engine is not processing print jobs, you could use CommandWork Station (aka CWS) to import any PDF file. It will process it within the C2 and print it out.

[KL568]

Re: iR-C2620 print problem

Hi, Ronex

If you install PCL5e-c, look for this model iRC3220-C2. MUST be a C2 behind the model.For

PS3, it would not work as it meant as emulated postscript so you pretty well delete those with PS3.

If possible, you ought get hold of the correct drivers from EFI. however you need to register as a user in their web site. Not sure whether it has 64BIT drivers for your Win7 64BIT.

Another way to test whether as to why the hardware engine is not processing print jobs, you could use CommandWork Station (aka CWS) to import any PDF file. It will process it within the C2 and print it out.

Hi, Ronex

Ok, just google the net & EFI web site, you can scrap my suggestion of getting driver from EFI. There is none for 64BIT Win7.

Best call in Authorized Canon engineers to look at your problem, look like it need firmware re-flash or reset of the machine / Fiery C2

[ronex]

Re: iR-C2620 print problem

For a moment, forget we to print from a PC. OK?
----------------
To print from Fiery-a does not need any drivers. Here it should print if everything is OK, but we can not print.
We can forget drivers for PC. We must first print make from the server. Is it so?
Have i right or no?
----------------
I think Teckat are right when he says that I must install a new firmware. Missing RUI and maybe something else too.
Anyone now is maybe where in service mode possible to disable printout? Menu1, menu2 or anywhere else

What you think?

[teckat]

Re: iR-C2620 print problem

did someone try to re-install the C2 System Software when u attached this Fiery/

have u tested the CROSSOVER CABLE ??



1-Your page print out shows printer as a iRC3220

2-You have a imagePassC2 connected-

Print drivers for imagePassC2
PCL5e_5c Printer Driver v8.90 INF file for Windows XP/Server 2003/Server 2008/Server 2008 R2/Vista/Win 7 x64bit. This driver adds support for Windows Small Business Server 2011 and XenDesktop 5.0.


PCL6 Printer Driver v6.90 INF file for Windows XP/Server 2003/Server 2008/Server 2008 R2/Vista/Win 7 x64bit. This driver adds support for Windows Small Business Server 2011 and XenDesktop 5.0.



3-Before attaching an imagePASS-C2, verify that Color imageRUNNER C3220/2620 has software/firmware of the following versions or later:
System Software -(MN-CONT)82.03
Language -82.03
BootROM -70.01C*
RUI -79.04
DCON- 33.02
RCON- 4.01
G3 FAX- WLD-56-01
DADF-K1-5.01
Finisher-M1-4.02
Finisher-N1-4.01
Finisher-N2-4.01
SDL-STCH-3.01
MEAP-83.01
*NOTE: The imagePASS-C2 is supported for use with the C-type BootROM ONLY.

[ronex]

Re: iR-C2620 print problem

1- Yes Teckat I have tested it is OK and changed with new CROSSOVER CABLE. for secure.
2- I have tell on copier stay name CLC-2620 and on Copy service report stay two names. First is IRC2620 and second (firmware) is IRC3220
3- All this software has my IRC installed, except RUI is not installed.
4- No I have nothing reinstall. I try to find software for Fiery-C2, Firmware for IRC3220 and SST software. For now no results. Nothing found!

In a few days I'll have to call the cavalry (Canon service). I see no way out!
Except if I will found software and firmware.

[ronex]

Re: iR-C2620 print problem

3-Before attaching an imagePASS-C2, verify that Color imageRUNNER C3220/2620 has software/firmware of the following versions or later:
85.02 System Software -(MN-CONT)82.03
85.02 Language -82.03
70.01C BootROM -70.01C*
NO RUI -79.04
38.02 DCON- 33.02
4.01 RCON- 4.01
NO G3 FAX- WLD-56-01
5.01 DADF-K1-5.01
NO Finisher-M1-4.02
NO Finisher-N1-4.01
NO Finisher-N2-4.01
NO SDL-STCH-3.01
85.01 MEAP-83.01
*NOTE: The imagePASS-C2 is supported for use with the C-type BootROM ONLY.

Text in this color are my Answer of your Questions.

[teckat]

Re: iR-C2620 print problem

call for service (a Canon trained tech)

[Rachid.Akli]

Re: iR-C2620 print problem

Hello,

Were you able to print before or have you (or your custmer) purchased the machine with this issue?
What is the origin of the issue (have you executed any clear)?

Rachid.

[ronex]

Re: iR-C2620 print problem

Hi Rachid.Akli,
I have buy copier in leasing house in Austria without warranty. In this condition.
First user has this copier use only as copier. I try to use as copier, scanner and printer. My son need all of this function for design.

Thanks for question.

Regards, ronex

[ronex]

Re: iR-C2620 print problem

Hi to all,
I search new firmware for IRC 3220 maybe ver 90.03 and software to loading firmware on copier.
SST ver.4 or greater.

Can anybody help me?

mail direct: prenos@gmail.com

Thanks for any help and info.

[teckat]

Re: iR-C2620 print problem

Hi to all,
I search new firmware for IRC 3220 maybe ver 90.03 and software to loading firmware on copier.
SST ver.4 or greater.

Can anybody help me?

mail direct: prenos@gmail.com

Thanks for any help and info.

forget about RUI for the moment-----
-Turn off spooler on the printer, ADDITIONAL FUNCTION >
SYSTEM SETTINGS > NETWORK SETTINGS > USER
SPOOLER, set this value to OFF.



Take the C2 Box off printer>open it up>check inside to make sure memory is in there > remove and re-seat it
also check all interior connections & components in that box--
READ PDF------imagePass C2-G1 Guide.pdf

u may need the reload the imagePass C2 Firmware

[ronex]

Re: iR-C2620 print problem

Hello,
I'm back. I was offline for business.
In this time have I tested many thing. I was call Canon service. The last thay have upgrade my software or firmware on ver. 90.03.
The last time when Canon servicer was there they didnt solve the problem on IRC2620. Stay same problem.

If anyone have an idea what is wrong on my copier please help me.
I stay on same problem two month.
I have read something forums, manual for Fiery, manual for copier and testing lot of things but nothing have changed.

I waiting information or solution from Canon service.
I hope that your can help me faster as Canon service.


Teckat thank you for pdf Guide and all sugestion!
Is maybe some seting in service mode and we forgot to check??? Maybe service mode 2 ???


Thanks to all on forum for posts and time I have learn a lot.