Canon C7000VP

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  • bondz005
    Technician
    • Sep 2012
    • 12

    #1

    [Jamming] Canon C7000VP

    Guys Please help me out, our canon ImagePRESS C7000VP, having this ERROR CODE E000007-0011-05 what is this all about?
    before it happens "the error code above", it keeps on jamming on a 13x19 - 80 to 148gsm?
    Sorry to ask this kind of question, but i'm kinda lost.

    Thank you....
    It's okay in the end, If It's not okay, then it's not the end.
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5006

    #2
    Re: Canon C7000VP

    -Rotate the drive gear (yellow) with hand, and shift the belt to the center.

    -Replace primary fixing pressure belt.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Canon C7000VP

      Error code E007 with subcodes 0010 and 0011 is in regard to the Primary Fixing Pressure Belt displacement control system. The signal logic of the home position sensors for the displacement of the belt does not change state within a specified period both from the backside to the front (subcode 0010) and front side to the back (subcode 0011). Basically the displacement seems to not move at all. There are two identical drive gears as shown in the diagram below that were found to be broken and needed replacement. The two gears are identical and therefore the part number is FU6-0340-000. Also check to see the reason why these gear broke such as a frozen component.


      E007-0011, Primary Fixing Pressure Belt HP sensor does not change states.

      Check the Upper Fuser Roller Bushing to make sure it is in the correct position.

      The Bushing out of position will cause uneven pressure on the Lower Fixing Belt causing it to track to the rear.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • bondz005
        Technician
        • Sep 2012
        • 12

        #4
        Re: Canon C7000VP

        I Checked already the said upper roller's bushing and it's in the right position. Is there any remedy to the problem without replacing any parts yet? thank you everyone

        IMG_0170.jpg IMG_0171.jpg IMG_0172.jpg

        I did attached some photos of the Primary Fixing. Please Check...
        It's okay in the end, If It's not okay, then it's not the end.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon C7000VP

          Originally posted by bondz005
          I Checked already the said upper roller's bushing and it's in the right position. Is there any remedy to the problem without replacing any parts yet? thank you everyone

          [ATTACH=CONFIG]18781[/ATTACH] [ATTACH=CONFIG]18782[/ATTACH] [ATTACH=CONFIG]18783[/ATTACH]

          I did attached some photos of the Primary Fixing. Please Check...



          did u remove the belt to inspect it ?? & it's gears--
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            5,000+ Posts
            • Mar 2008
            • 5006

            #6
            Re: Canon C7000VP

            Inspect gears like Teckat say.Also check torsion spring and fuser sensor cable.Reed PDF......


            spring pressure.pdf

            fuser sensor cable.pdf
            If it ain't broke, don't fix it
            A picture is worth a thousand words

            Comment

            • bondz005
              Technician
              • Sep 2012
              • 12

              #7
              Re: Canon C7000VP

              Thank you very much guys, I was able to identify the true culprit of my problem, it was the two sensor underneath the Primary Fixing, and the Roller oil, it accumulates too much dirt, enough for the sensors to be disconnected from the metal roller. Solution did: Replace Roller Oil, and Clean the two sensors inside, once again thank you very much.
              It's okay in the end, If It's not okay, then it's not the end.

              Comment

              • zoraldinho
                teacher-guide-expert-guru

                Site Contributor
                5,000+ Posts
                • Mar 2008
                • 5006

                #8
                Re: Canon C7000VP

                images - Copy.jpg
                If it ain't broke, don't fix it
                A picture is worth a thousand words

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: Canon C7000VP

                  investigation.jpg Inspection is the Key to Troubleshooting > takes away the Guesswork
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • bondz005
                    Technician
                    • Sep 2012
                    • 12

                    #10
                    Re: Canon C7000VP

                    C7000VP Gear Part Name.jpg
                    As i thought i solve the problem, Surprise it came back after, and i found out that these gears are really broken.
                    Anybody knows the part name or number of the two gears, i do really need these.
                    the two gear mark with question marks is broken. Resulting the machine to display E007-10-05 AND E007-10-05 respectively
                    these gears found in the primary fixing, driving the fixing web. thank you very much.
                    It's okay in the end, If It's not okay, then it's not the end.

                    Comment

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