IR Advance - Paper Size Override.

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  • canonbundy
    Senior Tech

    500+ Posts
    • Jun 2012
    • 607

    #1

    [Misc] IR Advance - Paper Size Override.

    In Australia we only use 'A' size Paper ie A3, A4, A5 etc. and quite often receive calls "the machine says to LOAD PAPER", although the trays are full, (the cust doesn't read the rest of the Message) - eg: 'Load LTR' or 'LGL' - these are usually incorrect Page Setups or emails and require the Start Button to be pressed in order to print the Doc.
    By changing the following Machine Settings, the 'Load Paper' message will be overridden.

    IR ADVANCE - PAPER SIZE OVERRIDE SETTINGS.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IR Advance - Paper Size Override.

    Originally posted by canonbundy
    In Australia we only use 'A' size Paper ie A3, A4, A5 etc. and quite often receive calls "the machine says to LOAD PAPER", although the trays are full, (the cust doesn't read the rest of the Message) - eg: 'Load LTR' or 'LGL' - these are usually incorrect Page Setups or emails and require the Start Button to be pressed in order to print the Doc.
    By changing the following Machine Settings, the 'Load Paper' message will be overridden.

    IR ADVANCE - PAPER SIZE OVERRIDE SETTINGS.

    ole.jpg



    this also happens in USA with e-mails sent from other countries /

    spent countless service calls to explain set up to customers/ charge for a second visit on same issue call-
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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