[Error Code] All iPF Models with an HDD---E602-401A Error Code

[teckat]

All iPF Models with an HDD---E602-401A Error Code

When an E602-401A Error occurs, the Service Manual suggestion is to replace the HDD.

However, there have been cases reported from the field that this error code is not cleared after the HDD has been replaced.

Note: When E602-401A occurs, ensure that a brand new, Canon issued service part HDD is used.
Never use an HDD that has been previously installed in another printer.

Procedure for replacing an HDD:
Whenever an HDD or the combination of the main controller PCB, HDD harness and HDD are replaced
together, boot the printer up in Service Mode and perform board replacement first (CPU for Main Controller
PCB, MC for M/C Relay PCB).
After this step is completed, turn OFF the printer and reboot into Service Mode again.
Turn printer OFF once more and turn printer ON in user mode. This will ensure that the HDD errors are cleared.
Note: There is no need to initialize or clear any error code while in Service Mode.

The printer is designed to auto clear errors when entering Service Mode. Also, the new HDD is automatically formatted when the printer is turned on after replacing it.


E602-401A Error Code.pdf

[V-P]

Re: All iPF Models with an HDD---E602-401A Error Code

It is a very rare Error - but when it happens you REALLY need this bulletin

[vishop]

Re: All iPF Models with an HDD---E602-401A Error Code

Hi teckat,

When this error pops up, could there be a chance that there is also problem with the Main Controller board and/or the HDD controller, or mostly HDD only?

Because i am encountering this error right now and i did try swapped the HDD (which comes from another machine) with still the same problem. When i saw your post, could be one reason why i still got the error - that the HDD is not brand new Canon Issued.

[teckat]

Re: All iPF Models with an HDD---E602-401A Error Code

Hi teckat,

When this error pops up, could there be a chance that there is also problem with the Main Controller board and/or the HDD controller, or mostly HDD only?

Because i am encountering this error right now and i did try swapped the HDD (which comes from another machine) with still the same problem. When i saw your post, could be one reason why i still got the error - that the HDD is not brand new Canon Issued.

PDF says it all --------------------------------
Note: When E602-401A occurs, ensure that a brand new, Canon issued service part HDD is used.
Never use an HDD that has been previously installed in another printer.


never personally experienced that error on a iPF model

[vishop]

Re: All iPF Models with an HDD---E602-401A Error Code

Thank You...

[Tim C]

Re: All iPF Models with an HDD---E602-401A Error Code

I have an issue with a Canon IPF765 Error Code E604-401B... this happened after an electrical storm. Tried to reset
it by going into Service Mode did not work. Also after shutting down the printer the power wont just come back on, I have to wait
or unplug it for a few minute to power it back up...Any Ideas ?
Thanks
Tim

All iPF Models with an HDD---E602-401A Error Code

When an E602-401A Error occurs, the Service Manual suggestion is to replace the HDD.

However, there have been cases reported from the field that this error code is not cleared after the HDD has been replaced.

Note: When E602-401A occurs, ensure that a brand new, Canon issued service part HDD is used.
Never use an HDD that has been previously installed in another printer.

Procedure for replacing an HDD:
Whenever an HDD or the combination of the main controller PCB, HDD harness and HDD are replaced
together, boot the printer up in Service Mode and perform board replacement first (CPU for Main Controller
PCB, MC for M/C Relay PCB).
After this step is completed, turn OFF the printer and reboot into Service Mode again.
Turn printer OFF once more and turn printer ON in user mode. This will ensure that the HDD errors are cleared.
Note: There is no need to initialize or clear any error code while in Service Mode.

The printer is designed to auto clear errors when entering Service Mode. Also, the new HDD is automatically formatted when the printer is turned on after replacing it.


[ATTACH]18948[/ATTACH]

[teckat]

Re: All iPF Models with an HDD---E602-401A Error Code

I have an issue with a Canon IPF765 Error Code E604-401B... this happened after an electrical storm. Tried to reset
it by going into Service Mode did not work. Also after shutting down the printer the power wont just come back on, I have to wait
or unplug it for a few minute to power it back up...Any Ideas ?
Thanks
Tim

-------------------------------------

Sounds like HDD issue.

remove and re-seat HDD Harness Cable. ( first cheap try )

sounds like u have tried below note;
Note: In order to clear the Hard Drive related error code(s) you need only to boot into Service Mode and let the unit complete the boot up.
Then power down and up in User Mode and the error code may clear.