irc 3220 control panel issue

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  • pontiac
    Trusted Tech
    • Apr 2008
    • 420

    #1

    irc 3220 control panel issue

    We have a 3220 with a blank screen, the power light is the only thing lit. Copier warms up but no display i swapped control panel and same problem. I was thinking of replacing the hard drive any thoughts?. Thanks
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: irc 3220 control panel issue

    Originally posted by pontiac
    We have a 3220 with a blank screen, the power light is the only thing lit. Copier warms up but no display i swapped control panel and same problem. I was thinking of replacing the hard drive any thoughts?. Thanks

    Quick ??? if printer warms up >can u send a network print from PC to it for printing ???

    also check your outlet for correct voltages
    Ensure that the voltage between the neutral and ground poles is 1/2 a volt or less. If the voltage is higher than 1/2 a volt, an electrician needs to look at and correct the outlet. See the diagram below for check points.


    First Try cleaning and re-seating all the boards and dimms associated with the Main Controller.
    Check the connection between the Sub-Main Controller (J1303) and the Main Controller (J1209) to see if they are seated correctly.
    see pdf--attached below
    Board Cleaning_TP07 094[1].pdf (245.1 KB)


    There are many reasons the LCD screen on the C3200 is blank but this scenario gives a hint.
    The Main Controller PCB has an LED101 which is ON during normal operation.
    When you experience a blank LCD screen, inspect the Main Controller PCB LED101, if the LED is OFF, then replace the SRAM PCB (FG3-3669-000) which is mounted on the Sub Main Controller PCB.

    There could be a problem with the memory, a blown fuse on the fuse pcb, a defective control panel, boot rom, memory, etc...
    Attached Files
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • h.wood
      Technician

      Site Contributor
      • Feb 2008
      • 23

      #3
      Re: irc 3220 control panel issue

      Originally posted by pontiac
      We have a 3220 with a blank screen, the power light is the only thing lit. Copier warms up but no display i swapped control panel and same problem. I was thinking of replacing the hard drive any thoughts?. Thanks
      I had a machine do this to me...
      I disconnected the imagePASS, powered up the copier, and the LCD panel came back to life.
      Then powered off, reconnected the imagePASS, and powered back up.

      Probably a bad connection corrected by the operation, but it is still working.

      Comment

      • CThurman
        Technician
        • Jan 2013
        • 15

        #4
        Re: irc 3220 control panel issue

        I had the exact same problem and the fuse pcb ended up fixing it. Mine would go black, and would usually come back on after a main power cycle. It would only work for a day or two until it did it again. unfortunately the fuse pcb wasnt the first thing I replaced! I tried both main controllers, control panel, memory etc before fuse pcb. I hope it fixes yours also. Good luck and let us know how this one turns out please. DC FUSE PCB FG3-2337-000

        Comment

        • SCREWTAPE
          East Coast Imaging

          Site Contributor
          2,500+ Posts
          • Jan 2009
          • 3396

          #5
          Re: irc 3220 control panel issue

          Could be the all night power supply. Check your remote signals as well.

          Comment

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