IRADVC5030 'waiting to print' msg after replacing Mcont 1 pcb

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • rayjeek
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2010
    • 239

    #1

    [Misc] IRADVC5030 'waiting to print' msg after replacing Mcont 1 pcb

    Dear All,

    I have above MFD which had a blank screen, only the green power on LED. Chenged control panel but did not fix. l tried the main controller pcb 1 to get the screen lit. The problem now is that any print job indicates 'waiting to print' and stays there forever. MFD can copy, scan, print user data sheet etc. The MFD is using Uniflow, all updates for MAC address done by IT officer. The machine had firmware version 69.03 earlier. Do I have to flash the firmware to get Mcont 1 uptodate or it will not require any firmware updates to get it work. I am just missing out on something, please help out. Thanks
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Re: IRADVC5030 'waiting to print' msg after replacing Mcont 1 pcb

    Was this a new main controller. Did you follow the technical procedure when replacing the main controller 1. Also before you started to, and replaced the control panel, was you able to print to the device.

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: IRADVC5030 'waiting to print' msg after replacing Mcont 1 pcb

      Originally posted by rayjeek
      Dear All,

      I have above MFD which had a blank screen, only the green power on LED. Chenged control panel but did not fix. l tried the main controller pcb 1 to get the screen lit. The problem now is that any print job indicates 'waiting to print' and stays there forever. MFD can copy, scan, print user data sheet etc. The MFD is using Uniflow, all updates for MAC address done by IT officer. The machine had firmware version 69.03 earlier. Do I have to flash the firmware to get Mcont 1 uptodate or it will not require any firmware updates to get it work. I am just missing out on something, please help out. Thanks

      run Box Checker diagnostic mode by holding down the 2&4 key at the same time while booting the machine.

      do u have a Fiery connected ?

      make sure the IMG-CONT is set to 3

      Try Re-seating the DRAM on Main Controller 1/2

      or Try clearing MMI

      Be sure to backup the user entered settings/information on the machine before clearing MMI.

      Backup can be performed via RUI.

      -Forwarding Settings
      -Preferences
      -Adjustment/Maintenance
      -Function Settings
      -Set Destination
      -Management Settings
      -Printer Settings
      Last edited by teckat; 01-21-2013, 06:24 AM.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Rachid.Akli
        Senior Tech

        500+ Posts
        • Oct 2011
        • 595

        #4
        Re: IRADVC5030 'waiting to print' msg after replacing Mcont 1 pcb

        Originally posted by SCREWTAPE
        Was this a new main controller. Did you follow the technical procedure when replacing the main controller 1. Also before you started to, and replaced the control panel, was you able to print to the device.
        Answering to the above questions is a great part of the solution.

        Rachid.
        Attached Files
        "Find a job you love and you’ll never have to work a day in your life." Nagy's father

        Comment

        • rayjeek
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jun 2010
          • 239

          #5
          Re: IRADVC5030 'waiting to print' msg after replacing Mcont 1 pcb

          Thank you all for the infos provided but unfortunately the machine was swapped before next visit. The customer is one of those important ones so management could not afford the MFD down for more than two days. I have nothing to update you on with regards to further checks. Thanks

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: IRADVC5030 'waiting to print' msg after replacing Mcont 1 pcb

            Originally posted by rayjeek
            Thank you all for the infos provided but unfortunately the machine was swapped before next visit. The customer is one of those important ones so management could not afford the MFD down for more than two days. I have nothing to update you on with regards to further checks. Thanks
            If u don't have one> and plan to service
            Advise is to get a Manual on this series of/IRAD-IRADC > not like your typical iR's
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            Working...