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For iRC 6800 series (iR C6800C / iR C6800CN / iR 5800C / iR 5800CN) E009-00FF Error Code: Because of broken 24T gear in fixing drive unit
Cause
The possible causes of the detail code "00FF" are: the heating estrangement motor (M22), the external heating HP sensor (PS21), or the DC Controller PCB is
faulty. In actual failure cases, when the external heating roller came in contact with or moved away from the fixing roller, the 24T gear hit against the stopper,
causing a breakage of the 24T gear after long use.
Field Remedy When this symptom occurs, inspect the 24T gear and replace it with a new one if it is broken. Simultaneously, visually inspect the 16/42T gear that drives the
24T gear. If it is broken, replace it with a new one, too.
Note: When replacing the 24T gear, it is necessary to remove the heating roller sensor flag that is installed in the same shaft as the 24T gear. As the sensor flag
is secured by snap-in claws, it is possible that the claws might be broken if being released too much. If it is broken, replace it with a new one.
Description E009-00FF: To be displayed when it is detected that the external heating roller remains in contact with the fixing roller. FU5-0178: 24T Gear
FU5-0214: 16/24T Gear
FC5-2358: External Heating Roller Sensor Flag
imageRUNNER C5800 / C6800 / C5870U / C6870U
E009-00FF
Error :The copier displays an error code of E009, with a sub-code of 00FF. The 00FF sub-code may indicate the Outside Heating Roller remains in contact with the Fixing Roller.
Check the operation of M22 in Service mode ( COPIER>FUNCTION>PART-CHK>MTR,) code 22 for the Outside Heating Roller Shift Motor.
If the motor does not activate, confirm the continuity of the wiring from the DC Controller at J1118. In this instance it was discovered to be a poor connection at J1118 on the DC Controller.
If the wiring checks good, suspect the motor first, then the DC Controller.
imageRUNNER C5800 / C6800 / C5870U / C6870U
E009-00FF
Error :The copier displays an error code of E009, with a sub-code of 00FF. The 00FF sub-code may indicate the Outside Heating Roller remains in contact with the Fixing Roller.
Check the operation of M22 in Service mode ( COPIER>FUNCTION>PART-CHK>MTR,) code 22 for the Outside Heating Roller Shift Motor.
If the motor does not activate, confirm the continuity of the wiring from the DC Controller at J1118. In this instance it was discovered to be a poor connection at J1118 on the DC Controller.
If the wiring checks good, suspect the motor first, then the DC Controller.
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