iPF610 Tube blockage or Print head

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  • knowonehere123
    • May 2025

    #1

    iPF610 Tube blockage or Print head

    Hi there,

    This is my first post, so apologies if some of this has been asked before (I have tried searching).

    I recently brought a second hand Canon iPF610 Large Format printer.

    Upon buying new inks, paper etc, the printer wont allow me to print a nozzle check or test print in standard mode, saying I need run a cleaning cycle - entering Service Mode allows me to print a nozzle check which is showing the blue and black (both Matte Blacks are fine) as not printing (blue is showing slight marks, but nothing like the whole grid).

    After cleaning in standard mode, I get 'Hardware Error 03800500-2F2F' which after reading on here is a head sensor error.

    The blue and black tubes dont seem to be filled with ink (although light squeezing shows ink moving through the lines).

    Am I to assume that there is a blockage in the tube at the ink-tank end? In which case, how do I clear this? (I have run multiple cleaning cycles, and the Magenta, Yellow and Matte Blacks have decreased significantly).

    Or that the head needs replacing, and this will clear once replaced?.

    It may also be worth noting that if I blot the head, it does show a black and blue line, but this could be residue from the last time it was used before purchase Im guessing?.

    I suppose as I cant be sure how old the head is, I wondered if there is a way to be sure it isnt the cables before purchasing a new head!.

    Many thanks in advance,

    knowonehere123
  • V-P
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2011
    • 679

    #2
    Re: iPF610 Tube blockage or Print head

    nothing should be wrong with the printer.

    Replace the print head (upgrade firmware before)

    Comment

    • northernlife
      Senior Tech

      500+ Posts
      • Sep 2011
      • 847

      #3
      Re: iPF610 Tube blockage or Print head

      If it's used and sat there for a while. Chances are there's just a blockage in the lines running from the cartridge station to the carriage. If you look at the lines (they should be transparent) are you seeing any air in there? (not solid colour of what is should be) I had one last year that took me for a bit of a ride. The blockage was stronger than the suction to the printhead so it couldn't clear it. That's worse case scenario though.

      Comment

      • knowonehere123

        #4
        Re: iPF610 Tube blockage or Print head

        Originally posted by northernlife
        If it's used and sat there for a while. Chances are there's just a blockage in the lines running from the cartridge station to the carriage. If you look at the lines (they should be transparent) are you seeing any air in there? (not solid colour of what is should be) I had one last year that took me for a bit of a ride. The blockage was stronger than the suction to the printhead so it couldn't clear it. That's worse case scenario though.
        V-P - thanks for your quick reply!

        Northernlife - This is what I'm wondering - the blue and the black tube both have air bubbles in, the black one seems almost completely see through? - Did you ever clear it?.

        The guy I brought it from did mention he hadn't used it for a couple of months, however the print record says it was used at the end of December... (though of course im not sure of the quality from that print!).

        Comment

        • northernlife
          Senior Tech

          500+ Posts
          • Sep 2011
          • 847

          #5
          Re: iPF610 Tube blockage or Print head

          I fixed it by doing something I would not reccomend. I disconnected the hoses feeding the printhead, took out the ink carts and sprayed some canned air into the lines that had air in it, Heard a quiet pop which was the ink block breaking, then she came back np. You will probably have to invest in a printhead at the end of it as if there's a blockage ink wise there's an issue with the printhead potentially frying itself due to the fact it uses heat to "boil" the ink out through the holes in the printhead.

          Originally posted by knowonehere123
          V-P - thanks for your quick reply!

          Northernlife - This is what I'm wondering - the blue and the black tube both have air bubbles in, the black one seems almost completely see through? - Did you ever clear it?.

          The guy I brought it from did mention he hadn't used it for a couple of months, however the print record says it was used at the end of December... (though of course im not sure of the quality from that print!).

          Comment

          • knowonehere123

            #6
            Re: iPF610 Tube blockage or Print head

            Thanks again for your promptness!

            Well, thats still quite refreshing, I was worried you may say that thats the end of the road if it is the tubes! I shall order a new print head, and hopefully that'll solve the problem (If not, I may ask a few extra questions in the future!).

            Thanks for your help so far guys!.

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838

              #7
              Re: iPF610 Tube blockage or Print head

              This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





              Paul@justmanuals.com

              Comment

              • knowonehere123

                #8
                Re: iPF610 Tube blockage or Print head

                Hello All,

                I have brought a new printhead, and sadly it hasnt solved the problem completely - on the Black (I presume - I have the two right blocks on the nozzle check showing, so i assume this is both Matt Blacks printing) it doesn't seem to print at all - As instructed before, I have removed the tube and cleared any blockages, but now it doesn't seem to have enough suction to get the black to the printhead - could the nozzles be blocked? Otherwise, what else could be wrong?

                Any idea's? Im also getting a 'Call for Service' message after the last 'Ink replenishment', although Im wondering if this is the printer thinking the ink nozzle sensor is broken when the ink just isnt getting there...?

                Many thanks in advance!

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: iPF610 Tube blockage or Print head

                  Originally posted by knowonehere123
                  Hello All,

                  I have brought a new printhead, and sadly it hasnt solved the problem completely - on the Black (I presume - I have the two right blocks on the nozzle check showing, so i assume this is both Matt Blacks printing) it doesn't seem to print at all - As instructed before, I have removed the tube and cleared any blockages, but now it doesn't seem to have enough suction to get the black to the printhead - could the nozzles be blocked? Otherwise, what else could be wrong?

                  Any idea's? Im also getting a 'Call for Service' message after the last 'Ink replenishment', although Im wondering if this is the printer thinking the ink nozzle sensor is broken when the ink just isnt getting there...?

                  Many thanks in advance!
                  Intermittent Error codes 2D02, 2F13, 2F1F, 2F26, 2F30, 2F2F, or 4027

                  Check for a protective mylar to the Linear Scale parts supply. If it is not removed, the above error codes may appear intermittently.
                  The scale is blurred with this mylar attached, causing Linear Encoder to falsely read it. Please remove it prior to installing a new scale and/or check to see if one is mounted on the existing printer.



                  -----------------------------------------------------------------------------------------

                  One of the ink tubes did not fill causing Error Code 2F2F.

                  The ink tubes mounted to the Sub Tank were not aligned properly causing one or more tubes to be restricted and not to fill with ink.
                  Notice in diagram below that the tubes must be in an "over,under,over,under" configuration.

                  The picture below shows the correct mounting position.

                  The iPF with the 2F2F error code had tube "A" situated under tube "B" causing the soft black ink valve material to bend to to point where ink was completely restricted.

                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • V-P
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Apr 2011
                    • 679

                    #10
                    Re: iPF610 Tube blockage or Print head

                    That's the problem when buying used iPF's.

                    You don't know the history of the printer.

                    In your case it can be pumping system at fault or it can be purge unit.

                    Open the side printer cover (the purge side) and move the head away so you have a good view.

                    The idea is to check whether purge is ok or not.

                    On the side of the purge, there are some white or yellow plastic gears. One biggest in particular.

                    You will have to manually rotate that. On one side of rotation you will see the purge unit mechanism do its job (in other words the wipers will move and shit like that)

                    On the other side of rotation - nothing will happen. This is what we are after.
                    Put a small amount of water in the purge unit (where the head sits) and rotate. If you see that water disappears -than the purge is fine.

                    Do it and report back.

                    Comment

                    • knowonehere123

                      #11
                      Re: iPF610 Tube blockage or Print head

                      I had one last try today with a compressed air can - It seems there was a blockage in the joint between the head and the tank tube (Id been cleaning out the tubes by themselves!).

                      All is working fine now, Thank Goodness!

                      Thanks for your help and suggestions everyone!

                      Comment

                      • tingweil

                        #12
                        Re: iPF610 Tube blockage or Print head

                        Originally posted by V-P
                        That's the problem when buying used iPF's.

                        You don't know the history of the printer.

                        In your case it can be pumping system at fault or it can be purge unit.

                        Open the side printer cover (the purge side) and move the head away so you have a good view.

                        The idea is to check whether purge is ok or not.

                        On the side of the purge, there are some white or yellow plastic gears. One biggest in particular.

                        You will have to manually rotate that. On one side of rotation you will see the purge unit mechanism do its job (in other words the wipers will move and shit like that)

                        On the other side of rotation - nothing will happen. This is what we are after.
                        Put a small amount of water in the purge unit (where the head sits) and rotate. If you see that water disappears -than the purge is fine.

                        Do it and report back.
                        My color ink doesnt show with nozzle check, I tried to pur water like you said, the water on the color size doesn't disappear. What parts is faulty?

                        Comment

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