Canon IRC 3220 Server problem

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  • violeta
    #1

    Canon IRC 3220 Server problem

    I am experiencing problem with the server. When I turn on my IRC 3220, the message on the display says: "Wait a moment. (Check the power source of this print server behind the main unit and cable connection if the display does not change in a moment)"
    Display diesn't change and I tried disconnect and connected all the cables in the unit, but it doesn't work. I have this mashine for almost 2 years and never had this problem. While I can print from the printer's mail box, I am unable to print from the computer.
    Can you guys help?
    Thank you!
    Tags: 3220, canon, cons, ect, irc, server
    • welshman
      Technical Support Manager

      50+ Posts
      • Oct 2007
      • 91
      #2
      server problem

      sounds to me your hard drive gone tits up (ie broken)

      try reloading the server software or replace the drive

      have had the network port go down on these rips before check the lights both on on blinking

      other than that look at *2 8 * to get into service mode
      and check option set to 3

        Comment

        • violeta
          #3
          Thank you for your help!

          I checked the lights where the network cable go in and they are on and blinking every once in the while, but the constantly.
          It also gives me the error code: E000732-001

          HOw do I reinstall the software and where can I find it. I have few disks that came with the mashine, but don't know which one to use.

          I tried but couldn't get into the service mode. * 2 8 * don't anything. I do press them together.

          Do I need any special cable to connect to the printer, so I can reinstall the software?

          Also do you guys know if I can directly connect from my laptop to the printer without network? I tried to see if I could, but didn't find any ports comatable with the laptop.

          Thank you!

            Comment

            • yourownfree
              Trusted Tech

              250+ Posts
              • Dec 2007
              • 474
              #4
              reconnect the scsi cable the bigger cable coming from image pass to copier.

                Comment

                • violeta
                  #5
                  Thanks for advise, I tried that and still doesn't work.

                    Comment

                    • InfoTech
                      #6
                      Replace the HDD and load version 2.1 and then download the patch that up ups the version to 2.1.2
                      Just did one today

                        Comment

                        • jxt
                          #7
                          Dear Infotech, Would you please advise me howto get the system version 2.1 and upgrade to 2.1.2 for me? I will need to reload the hard drive again ASAP. Many Thanks,

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