We have a brand new iRC2225 going out to a customer the end of the week, we've set the machine up but when it does copies there is a constant clicking noise coming from around the drum area.
All drums look okay and can be turned manually, and when we go into service mode and "STIR-4" the clicking noise is there, it's almost as if it's trying to add toner or it's having a problem.
Copy quality is fine, with a hint of drum judder every few copies but nothing too serious.
This being the first 2225 i've had to set up i'm pretty confused as to what this noise is, has anyone had a similar problem or able to offer any advice?
The machine was set up in our cold warehouse, it's now in the office and when it's warm the clicking isnt as frequent but it's still very noticeable.
Thanks
All drums look okay and can be turned manually, and when we go into service mode and "STIR-4" the clicking noise is there, it's almost as if it's trying to add toner or it's having a problem.
Copy quality is fine, with a hint of drum judder every few copies but nothing too serious.
This being the first 2225 i've had to set up i'm pretty confused as to what this noise is, has anyone had a similar problem or able to offer any advice?
The machine was set up in our cold warehouse, it's now in the office and when it's warm the clicking isnt as frequent but it's still very noticeable.
Thanks
. Is this advance series? There was a bulletin about clicking noise in the fuser if i remember. I will check.
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