IRC 1022i Firmware and Service Support Tool needed

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  • kenli

    #1

    IRC 1022i Firmware and Service Support Tool needed

    Urgently needed. Can someone help?

    my eMail is : ken.li.it@gmail.com
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IRC 1022i Firmware and Service Support Tool needed

    Originally posted by kenli
    Urgently needed. Can someone help?

    my eMail is : ken.li.it@gmail.com
    ---------------------------------------------------------------------------

    imageRUNNER C1022i / C1022

    The software used to flash this model is called the User Support Tool.

    The Service Support Tool is not used in flashing this model imageRUNNER.


    firmware will include the User Support Tool.

    Read-------------iRC1022 Flashing procedure.pdf


    NOTE:
    imageRUNNER C1022 / C1022i
    How to get into download mode when service mode is unavailable


    1) Power on the laptop and connect to the machine via a USB cable.

    2) Hold down the #2 key and turn on the machine.

    3) Keep holding the #2 key down until the "USB DOWNLOAD AVAILABLE" message is displayed.
    Note: The machine will cycle, the progress bar screen will come on and go off. Keep holding the #2 key until the download message is on the screen.

    4) Now you can start downloading the SSW.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • amg76

      #3
      Re: IRC 1022i Firmware and Service Support Tool needed

      Originally posted by teckat
      ---------------------------------------------------------------------------

      imageRUNNER C1022i / C1022

      The software used to flash this model is called the User Support Tool.

      The Service Support Tool is not used in flashing this model imageRUNNER.


      firmware will include the User Support Tool.

      Read-------------[ATTACH]19780[/ATTACH]


      NOTE:
      imageRUNNER C1022 / C1022i
      How to get into download mode when service mode is unavailable


      1) Power on the laptop and connect to the machine via a USB cable.

      2) Hold down the #2 key and turn on the machine.

      3) Keep holding the #2 key down until the "USB DOWNLOAD AVAILABLE" message is displayed.
      Note: The machine will cycle, the progress bar screen will come on and go off. Keep holding the #2 key until the download message is on the screen.

      4) Now you can start downloading the SSW.
      Hi teckat,

      I'm Massimo, a new user from Italy, I've just read your post and it applies to my problem. I own an ir-1022A bricked with a "STANDBY DOWNLOAD" message on the display, I suppose that I need to re-flash the firmware using the CANON USER SERVICE TOOL but I can't find it anywhere. Could you please tell me where can I donwload it? thanks

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: IRC 1022i Firmware and Service Support Tool needed

        B & W iR1022A is a Euro model/
        u can't use Color iRC1022 Firmware in it.

        don't know what USA firmware will work in it ?


        CANON USER SERVICE TOOL
        /is part of the Printers Firmware for models that use/need UST to flash it's firmware.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • amg76

          #5
          Re: IRC 1022i Firmware and Service Support Tool needed

          Originally posted by teckat
          B & W iR1022A is a Euro model/
          u can't use Color iRC1022 Firmware in it.

          don't know what USA firmware will work in it ?


          CANON USER SERVICE TOOL
          /is part of the Printers Firmware for models that use/need UST to flash it's firmware.
          Hello,

          I'm not a technician so I'm quite lost on the argument, I thought that the hardware was the same so probably the IRC 1022 firmware still works.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: IRC 1022i Firmware and Service Support Tool needed

            Originally posted by amg76
            Hello,

            I'm not a technician so I'm quite lost on the argument, I thought that the hardware was the same so probably the IRC 1022 firmware still works.
            one is a COLOR Product =iRC1022

            other is iR1022 Black & White
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              5,000+ Posts
              • Mar 2008
              • 5000

              #7
              Re: IRC 1022i Firmware and Service Support Tool needed

              IR C1022 is not European model.

              IRC 1021 UnionEuropeenne.gif
              IRC 1024
              IRC 1028

              Also we have Mercedes,BMW,Audi,Ferrari,Bugatti,Lamborghini..... .dancing-guy-smiley-emoticon.gif
              If it ain't broke, don't fix it
              A picture is worth a thousand words

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: IRC 1022i Firmware and Service Support Tool needed

                Originally posted by zoraldinho
                IR C1022 is not European model.

                IRC 1021 [ATTACH=CONFIG]19890[/ATTACH]
                IRC 1024
                IRC 1028

                Also we have Mercedes,BMW,Audi,Ferrari,Bugatti,Lamborghini..... .[ATTACH=CONFIG]19891[/ATTACH]


                I know that/
                I was telling poster that iR1022 is a Euro
                don't know what firmware is used in it ?
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • Brutus279

                  #9

                  Comment

                  • bipc
                    Trusted Tech

                    100+ Posts
                    • Sep 2009
                    • 194

                    #10
                    Re: IRC 1022i Firmware and Service Support Tool needed

                    Hey Massimo and Brutus, if you need the firmware and the sst PM me your email languageto be in the machines and correct models, since you use euro versions i can help you guys with it, glad to help out
                    Life is a learning continuum...

                    Comment

                    • Cs12345
                      Junior Member
                      • Feb 2023
                      • 1

                      #11
                      Re: IRC 1022i Firmware and Service Support Tool needed

                      Originally posted by bipc
                      Hey Massimo and Brutus, if you need the firmware and the sst PM me your email languageto be in the machines and correct models, since you use euro versions i can help you guys with it, glad to help out
                      Necesito el finware porfa

                      Comment

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