[Error Code] Canon IR3100 C service mode access

[archi]

Help please,

How to get the service mode for an IR3100C?
And where to find the Service Manual manual?

Thanks in advance,

Oliver

[vamoursly]

Re: Canon IR3100 C service mode access

Access service mode *28*

* being the control panel access button

3100 series are awful to work with, I hate them, saying that what do you need to do?

V

[archi]

Re: Canon IR3100 C service mode access

Thank you for your quick reply Vamoursly.

Yes, I have a problem to print or to scan from Windows. I got "NG" (#853) status instead of "OK" on the print Journal (of the copier) when I try to print using Ethernet network. I'm able to print internal list without problem. This seems to mean that the Copier is properly connected to the computer.

There is no password but the Canon ID management is disabled.

I also have a E000020-01a9 err code on first wake up, it works after second powering? ATR sensor? Yellow developper or Toner? Or drum?

I understand that I may need to set something in Service Mode.

I bought the copier last week ago. The machine have 114000 copies.


Oliver

[vamoursly]

Re: Canon IR3100 C service mode access

Yeah you need to get it copying first, then you should take a look at the printing side;

IP address correct?

Correct printer driver installed, I would look here first if you can communicate with the copier fine over the network.

Looking in the Service Manual the fault is either with the yellow DEV unit or the drum;

14.3.10.6 E020 Error Code: Occurred upon installation because developer failed to be filled inside developing ass'y


0005-1489 iR C3100 / iR C3100N
[ Case in the field ]
< Field Remedy >
In the field, this symptom occurred upon installation because a developing ass'y without developer being filled had been wrongly enclosed in the package.
If this occurs, replace the affected developing ass'y:
Developing Ass'y (BLACK): FM2-0056
Developing Ass'y (YELLOW): FM2-0057
Developing Ass'y (MAGENTA): FM2-0058
Developing Ass'y (CYAN): FM2-0059


14.3.10.7 E020 Error Code and Toner scattering inside machine: Because wrong screw is used for fixing developing ass'y
0005-7894 iR C3100 / iR C3100N



[ Inspected by Canon Inc. ]
Description
E020 indicates that the drum or the developer-related errors occur.
Cause
As a result of inspection, this symptom occurred because of the following fact. When the developing ass'y is fixed inside the developing rotary, a TP screw was
wrongly used although the designated stepped screw should have been used. Consequently, a clearance became wider between the developing cylinder and the
drum at a time of developing.
Field Remedy
Make sure that the developing ass'y is fixed with the designated stepped screw. In addition, move the developing ass'y with your hand to make sure that there
is approximately 1.5 to 2.0mm-clearance in all directions.
Stepped Screw: FS1-9003

[kawaljeet]

Re: Canon IR3100 error code E067-100

Hello
I usually download service manuals and parts catalogs from here
copierservicemanuals -
I like this page

I m getting the code E067-100 in my machine and not ale to fix it even by replacing the whole drum unit., please advice what to do

[Irish]

Re: Canon IR3100 C service mode access

You try cleaning the patch sensor upper the drum.

Try throwing it out now and save yourself a lot of time and stress .. Second worst machine Canon ever made.

[vamoursly]

Re: Canon IR3100 C service mode access

Second worse, they are shocking....

Out of interest what are the worst Irish?

V

[Irish]

Re: Canon IR3100 C service mode access

Second worse, they are shocking....

Out of interest what are the worst Irish?

V

About 25 years ago there was a Joint venture machine called an 1812 ( I Think) every wire in it was purple and it was pure S+++te.
Ah the memories....

[teckat]

Re: Canon IR3100 error code E067-100

I m getting the code E067-100 in my machine and not ale to fix it even by replacing the whole drum unit., please advice what to do

==================
E067 sub code 0100 /which indicates a problem with the primary transfer voltage

check connector J507 on the HVT

check the Patch image read sensor and clean Laser path
The part number for the Patch image read sensor is FH7-7629-000.

check the tension spring for the primary transfer roller on the front side of the intermediate transfer belt .
Make sure the spring is securely installed -


time to trash this unit