reset counter

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  • mido
    Trusted Tech
    • Nov 2011
    • 176

    #1

    reset counter

    Hi ,
    Plz how can I reset the counter 101???

    thnx
  • songela
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2008
    • 216

    #2
    Re: reset counter

    Originally posted by mido
    Hi ,
    Plz how can I reset the counter 101???

    thnx
    What do you want to achieve?

    Comment

    • mido
      Trusted Tech
      • Nov 2011
      • 176

      #3
      Re: reset counter

      Originally posted by songela
      What do you want to achieve?
      I don't want to achieve anything, just to know if we can reset or not,
      the main reason is: I bought refurbish copiers like IR 2016/18,2022,2020, IR 4570. 3570, ....
      when I checked the counter I found all the models, counters started from 4000 copies and IR 4570 was 40k copies, so I want to check if the counter changed or not.

      Comment

      • JR2ALTA
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2010
        • 2027

        #4
        Re: reset counter

        Originally posted by mido
        I don't want to achieve anything, just to know if we can reset or not,
        the main reason is: I bought refurbish copiers like IR 2016/18,2022,2020, IR 4570. 3570, ....
        when I checked the counter I found all the models, counters started from 4000 copies and IR 4570 was 40k copies, so I want to check if the counter changed or not.
        40k is practically brand new. I would trust it more than one with 4k.

        How to reset the count? Why it's easy as copying 100 dollar bills. Very, very slim chance of pulling it off and instant fugitive status.

        Comment

        • mido
          Trusted Tech
          • Nov 2011
          • 176

          #5
          Re: reset counter

          Originally posted by JR2ALTA
          40k is practically brand new. I would trust it more than one with 4k.

          How to reset the count? Why it's easy as copying 100 dollar bills. Very, very slim chance of pulling it off and instant fugitive status.
          but what you mean???
          can we change it or not???

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            Re: reset counter

            Originally posted by mido
            but what you mean???
            can we change it or not???
            ==========================================




            ---------------------------------------------------------


            NO
            It is illegal to tamper with this circuit in an attempt to falsify the counter readings of any Canon
            Copier
            .


            Stupidity Doing Same Thing Over Button (0681).jpg

            Counter Memory, Serial Number and Main Controller PCBs work as a set and are considered the “Soft Counter Circuit”.
            The Counter Memory PCB is electronically stamped with the serial number from the Serial Number PCB. Neither the Counter Memory PCB nor the Serial Number PCB can be swapped to other equipment. The Counter Memory PCB keeps track of the total count, which cannot be erased or changed. The service counters are retained by the Main Controller. These counters can be reset manually through service mode. When the Counter Memory PCB must be replaced, after installing the new one, the new Counter Memory PCB learns the Total Count from the Main Controller. This is retained in SRAM on the Main Controller PCB and held active by means of an on board battery.
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • northernlife
              Senior Tech

              500+ Posts
              • Sep 2011
              • 847

              #7
              Re: reset counter

              Well there is level 3 service mode. Can't tell ya more though. it is illegal and whoever touches it will probably lose their dealership.

              Originally posted by teckat
              ==========================================




              ---------------------------------------------------------


              NO
              It is illegal to tamper with this circuit in an attempt to falsify the counter readings of any Canon
              Copier
              .


              [ATTACH=CONFIG]19904[/ATTACH]

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16092

                #8
                Re: reset counter

                Any adverse affects on the machine will not be supported by Canon > or any Canon trained tech >
                if
                Level 3 service modes are adjusted.



                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • northernlife
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 847

                  #9
                  Re: reset counter

                  Got that right teck. You'll be in the shit with Canon real fast if they get a whiff of you doing that.

                  Originally posted by teckat
                  Any adverse affects on the machine will not be supported by Canon > or any Canon trained tech >
                  if
                  Level 3 service modes are adjusted.



                  Comment

                  • KenB
                    Geek Extraordinaire

                    2,500+ Posts
                    • Dec 2007
                    • 3945

                    #10
                    Re: reset counter

                    The dishonesty in this world is frightening.
                    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                    Comment

                    • vamoursly
                      Trusted Tech

                      250+ Posts
                      • Sep 2011
                      • 273

                      #11
                      Re: reset counter

                      Yes, dishonesty is the norm nowadays, but to be fair I reread his initial post, firstly I don't think English is his first language and secondly the way I interpreted it he is purchasing copiers he suspects that have been clocked / tampered with and was curious to know if it can be done; may be wrong but I like to give people the benefit of the doubt........

                      Vamoursly

                      Comment

                      • mido
                        Trusted Tech
                        • Nov 2011
                        • 176

                        #12
                        Re: reset counter

                        Originally posted by vamoursly
                        Yes, dishonesty is the norm nowadays, but to be fair I reread his initial post, firstly I don't think English is his first language and secondly the way I interpreted it he is purchasing copiers he suspects that have been clocked / tampered with and was curious to know if it can be done; may be wrong but I like to give people the benefit of the doubt........

                        Vamoursly

                        Comment

                        • charm5496
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Apr 2008
                          • 2387

                          #13
                          Re: reset counter

                          low meter does not mean that they were tampered with. Those units could have been repossessed and just sitting in a warehouse for 5 or 6 years till you got your hands them. I see this all the time even when we have a customer who goes belly up and we have to take their machine back from them.
                          Accidents don't just happen. They must be carelessly planned.

                          Comment

                          • mjarbar

                            #14
                            Re: reset counter

                            Originally posted by charm5496
                            low meter does not mean that they were tampered with. Those units could have been repossessed and just sitting in a warehouse for 5 or 6 years till you got your hands them. I see this all the time even when we have a customer who goes belly up and we have to take their machine back from them.
                            It is also dependant on the enviroment they are installed in, we have iR 2022's at two customers that are 500 yards from each other, both were installed around 3 years ago. 1 has done close to 19k the other is approaching 90k.

                            As for playing with counters, it is a total no no. It drives me up the wall when I see one as I have to totally gut the machine and replace everything because you can't trust what is good and what isn't, and it isn't like the saleman saves anything because we crosscharge them for the costs and it comes out of their bottom line.

                            Comment

                            • JR2ALTA
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Feb 2010
                              • 2027

                              #15
                              Re: reset counter

                              With respect to your translations, to keep asking if "we" can change it.

                              That raised as red flag, as if your company wants to change the 40k to match the other 4k.

                              But you may mean we as "us copier techs"

                              The short answer is no, you can't change it.

                              The long answer is even if you can it won't be revealed here.

                              Comment

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