iR3225N Distorted image when copying

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  • magc
    Technician
    • Dec 2009
    • 30

    #1

    iR3225N Distorted image when copying

    Occasionally the copier makes copies distorted. Both copy the table as the ADF have the same problem. Attached to this post I send a sample of the fault. Someone could help me?
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  • benerin
    Technician

    50+ Posts
    • Dec 2011
    • 59

    #2
    Re: iR3225N Distorted image when copying

    Laser Unit?

    Comment

    • magc
      Technician
      • Dec 2009
      • 30

      #3
      Re: iR3225N Distorted image when copying

      I do not know, because I couldn't see if it also fails as a printer or only copying.

      Comment

      • northernlife
        Senior Tech

        500+ Posts
        • Sep 2011
        • 847

        #4
        Re: iR3225N Distorted image when copying

        Unless the fixing film is running with no film I'm pointing at laser too. If you print a report > add functions > report settings. Scan that for us so we can eliminate the scanner as a source of the problem.

        Comment

        • magc
          Technician
          • Dec 2009
          • 30

          #5
          Re: iR3225N Distorted image when copying

          As I have said, I have not been able to reproduce the problem but the costumer kept these samples for me. The problem occurs occasionally. I can not send you more samples than that. When I go to my client's office copies comes out perfectly.

          Comment

          • Canon.Tech
            Trusted Tech
            • Mar 2009
            • 335

            #6
            Re: iR3225N Distorted image when copying

            That looks like a fixing film issue to me, especially if the machine has a compatible one fitted they tend to stick also check the jam history see if there are many 0107 jams

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