Canon Advanced IRC5035 on Windows 8

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  • rgalban
    Technician
    • Sep 2010
    • 13

    #1

    Canon Advanced IRC5035 on Windows 8

    I have a Canon Advanced IRC 5035 trying to print from a Laptop that is using windows 8, but everytime we try to print from it the machine throws an error saying that it can't print, but all of the other computers on the network are either using XP or 7 and they print and scan just fine. Does anybody know why this is happening? They are using the UFRII drivers version 20.85 for windows 8
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon Advanced IRC5035 on Windows 8

    Originally posted by rgalban
    I have a Canon Advanced IRC 5035 trying to print from a Laptop that is using windows 8, but everytime we try to print from it the machine throws an error saying that it can't print, but all of the other computers on the network are either using XP or 7 and they print and scan just fine. Does anybody know why this is happening? They are using the UFRII drivers version 20.85 for windows 8
    ===========================

    using Wi-Fi or direct cable connection

    if Wi-Fi did u install the Wireless LAN Board-B2 in iRADC5035


    In order to enable the wireless connection on the imageRUNNER ADVANCE follow these steps:

    1. Go to Settings/Registration

    2. Login if a system manager ID is set

    3. Go to Preferences -> External Interface -> Extension Card Settings

    4. Press 'Primary Network Setting'

    5. Select 'Wireless LAN'

    6. Reboot device
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • vamoursly
      Trusted Tech

      250+ Posts
      • Sep 2011
      • 273

      #3
      Re: Canon Advanced IRC5035 on Windows 8

      As above, I assume, yeah I know... you have network connectivity;

      I see you specified that its not an i model, you sure they are using the UFR driver?

      Is there anything in the job log, under NG?

      V

      Comment

      • rgalban
        Technician
        • Sep 2010
        • 13

        #4
        Re: Canon Advanced IRC5035 on Windows 8

        Originally posted by vamoursly
        As above, I assume, yeah I know... you have network connectivity;

        I see you specified that its not an i model, you sure they are using the UFR driver?

        Is there anything in the job log, under NG?

        V
        In fact, yes in the job log that is what we get NG whenever we try to send a test print from the windows 8 laptop. And they are using the UFR driver.

        Comment

        • SCREWTAPE
          East Coast Imaging

          Site Contributor
          2,500+ Posts
          • Jan 2009
          • 3396

          #5
          Re: Canon Advanced IRC5035 on Windows 8

          What type/version driver that they are using with XP Win 7
          Do you have a imagePASS connected to this machine.

          Comment

          • KL568
            _

            250+ Posts
            • Feb 2011
            • 324

            #6
            Re: Canon Advanced IRC5035 on Windows 8

            Hi, rgalban

            Which UFRII driver did you installed in the Win8?

            If it UFRII XPS, you might not be able to print properly. Download the one without "XPS" wordings in the web linkP

            Comment

            • vamoursly
              Trusted Tech

              250+ Posts
              • Sep 2011
              • 273

              #7
              Re: Canon Advanced IRC5035 on Windows 8

              Try this one

              Canon UFR II/ UFRII LT Printer Driver v20.90

              10 bucks says it works

              V

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