error reset

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  • davew

    #1

    [Error Code] error reset

    Hi All,


    I have a Canon IPF750 thats stating a hardware error 03130031-2618, which appears to be a head error code.
    However my problem is that I cannot remove this error code off the screen to get to the main menu to adjust the carrage position to remove and check the print head. It only allows me to turn on and off the printer and review the 'printer info' sub menu.

    Does anyone know how to reset the error menu allowing access to the full menu?
  • fornerm
    Technician

    50+ Posts
    • Apr 2010
    • 82

    #2
    Re: error reset

    According to the service manual is a power supply failure.


    Hardware error.03130031-2618Turn off printer, wait,
    then turn on again.

    Check Power Supply

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: error reset

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


      Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


      Paul@justmanuals.com

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: error reset

        Originally posted by davew
        Hi All,


        I have a Canon IPF750 thats stating a hardware error 03130031-2618, which appears to be a head error code.
        However my problem is that I cannot remove this error code off the screen to get to the main menu to adjust the carrage position to remove and check the print head. It only allows me to turn on and off the printer and review the 'printer info' sub menu.

        Does anyone know how to reset the error menu allowing access to the full menu?
        ----------------------------------------------
        Service mode
        Enter service mode according to the following procedure:
        1) Turn off the printer power.
        2) Turn on the power while pressing the [Load] key and [Navigate] key.
        * Keep pressing the above keys until "Initializing" is displayed.
        3) "S" appears at the top right of the display.
        4) Press the < key or > key to choose the [Set./Adj. Menu] and press the [OK] key.
        "SERVICE MODE" appears in the menu list and the MESSAGE LED flashes.
        5) Press the ^ key or v key to choose "SERVICE MODE" and press the [OK] key.
        * Service mode is added to the [Set./Adj. Menu].

        Service Mode Menu Tree-
        INITIALIZE-> ERROR : Press the [OK] button to clear

        Service mode can be entered even when an error occurs (an error message is displayed) by turning off the power
        once and then pressing the above keys.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

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