Canon IRc3380. Error code ..HEEEELLLLLLPPPP !!!!!

[fotocom]

I am new to Canon's, I have a Ricoh and Kyocera background. I have a IRc 3380i with an error code. E00000-30000.
I went into service mode.Selected, copier,function,clear,ok. I exited service mose and did a rebbot. Now the code E00000-30002 appears. I swapped out the fixing unit, cleared the code in service but code E00000-30002 returns.

Any help apreciated..Please

Im heading back onsite to the machine tomorrow. Im not looking fowardd to whats ahead of me.

[teckat]

Re: Canon IRc3380. Error code ..HEEEELLLLLLPPPP !!!!!

I am new to Canon's, I have a Ricoh and Kyocera background. I have a IRc 3380i with an error code. E00000-30000.
I went into service mode.Selected, copier,function,clear,ok. I exited service mose and did a rebbot. Now the code E00000-30002 appears. I swapped out the fixing unit, cleared the code in service but code E00000-30002 returns.

Any help apreciated..Please

Im heading back onsite to the machine tomorrow. Im not looking fowardd to whats ahead of me.

==========================
Fixing temperature is not rising and the error code can not be cleared.
In many cases this error code was observed because the right door lower hinges break (crack). The right door will tilt slightly and not allow the actuator to activate SW3 properly, hence causing E003 error code.

Clear the error code in service mode, and cheat SW3 and power cycle the printer to verify if the position of the right door is the cause for this error code. Upon successful verification, the replacement of either right door hinges would be necessary to resolve the error code.

Item 50: FC7-7002-000 Upper Cap
Item 47: FC7-7000-000 Upper Cap

Item 48: FC7-7001-000 Lower Cap
Item 70: FC7-7003-000 Lower Cap





Before replacing such things as, the entire Fixing unit, the DC Driver PCB, AC Driver PCB, and DCON; check SW3 and it's right door actuator.
In some cases SW3 has been found to also cause E003-0002 codes (also sub code 0000).
SW3 is the Fixing unit's AC interlock switch.
Sometimes the right door actuator will be bent and not fully press SW3 when the right door is closed. SW3 is a button switch located right above some of the Fixing unit's rear frame connections. SW3 has been found to show signs of wear and have carbon build up inside it. If the right door actuator is straight and making good contact , inspect SW3 and it's AC connections. If any flaws are found after inspecting SW3, replace it. SW3's part number is, FM2-9427-000. The image below is for reference purposes only, it points out SW3 and it's right door actuator.

[fotocom]

Re: Canon IRc3380. Error code ..HEEEELLLLLLPPPP !!!!!

Thanks for a great post teckat.
It turned out to be a hinge problem as you suggested.
Problem solved.
One very happy customer and a very happy Tech.

Cheers teckat.

[teckat]

Re: Canon IRc3380. Error code ..HEEEELLLLLLPPPP !!!!!

Thanks for a great post teckat.
It turned out to be a hinge problem as you suggested.
Problem solved.
One very happy customer and a very happy Tech.

Cheers teckat.

The Dude.jpgwelcome