C2020 Magenta Registration Issue

[Guest]

I have a C2020 that is giving me issues with the magenta registration.. it is off by about a millimeter..canon said chance the laser but no difference...have gone through the manual and can't find any setting to change the registration... any ideas???

[teckat]

Re: C2020 Magenta Registration Issue

I have a C2020 that is giving me issues with the magenta registration.. it is off by about a millimeter..canon said chance the laser but no difference...have gone through the manual and can't find any setting to change the registration... any ideas???

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are u using a


check the retaining spring for the laser/Re-seat the laser and re-attach the spring



Stop the copy when image is on the ITB assy and if all colors are misaligned, replace the ITB assy. Part number is FM3-8240-000.

If an individual color is misaligned replace that individual color drum assy to resolve.

GPR-36 Black Drum Unit - 3786B004BA
GPR-36 Cyan Drum Unit - 3787B004BA
GPR-36 Magenta Drum Unit 3788B004BA
GPR-36 Yellow Drum Unit -3789B004BA

[Rachid.Akli]

Re: C2020 Magenta Registration Issue

I have a C2020 that is giving me issues with the magenta registration.. it is off by about a millimeter..canon said chance the laser but no difference...have gone through the manual and can't find any setting to change the registration... any ideas???

Have you tried Auto Correct color mismatch in user mode > adjustment/maintenance > adjust image quality > Auto Correct color mismatch and press Ok.


Rachid.