[Error Code] IR4570 Getting Error Code E000-0024

[ariffkamil]

Dear Members,

Greetings.

I am newbie to the copier tech world. I have an IR 4570 and getting the Error Code E000-0024.
What could be the issue? Please guide.

Thanks in advance.

Cheers
Kamil

[ogami]

Re: IR4570 Getting Error Code E000-0024

fren...
you can try with 2 way ...
1 clean toner toner tank ... because it may be too full ..
2 toner sensor has Spoil

[Rachid.Akli]

Re: IR4570 Getting Error Code E000-0024

Dear Members,

Greetings.

I am newbie to the copier tech world. I have an IR 4570 and getting the Error Code E000-0024.
What could be the issue? Please guide.

Thanks in advance.

Cheers
Kamil

Are you using canon genuine toner?
Clean or replace the developing toner sensor ( FK2-0358-000000 ).

Rachid.

[ariffkamil]

Re: IR4570 Getting Error Code E000-0024

Dear Rachid and Ogami,

Thanks for your directions.
I will check these and let you know how it goes.

Cheers
Kamil

[Ron314]

Re: IR4570 Getting Error Code E000-0024

Am I correct in assuming that the translator program has swapped the error coding information here.



314159265

[teckat]

Re: IR4570 Getting Error Code E000-0024

Dear Members,

Greetings.

I am newbie to the copier tech world. I have an IR 4570 and getting the Error Code E000-0024.
What could be the issue? Please guide.

Thanks in advance.

Cheers
Kamil

--------------------------------------------------------------
E024 The developing assembly connector is disconnected.
The connection detection signal is absent continuously for 100 msec.
1-Connect the connector.
2-Replace the developing assembly toner sensor.
3-Replace the DC controller PCB.

The toner level sensor has an open-circuit or is not connected. /
Toner gets in the developing assembly toner sensor (TS1) and may be shorting out the sensor. Blow out any toner in the sensor wiring and check to see if measure resolves the symptom.
The toner level sensor has an open-circuit, replace the toner sensor. / Toner Sensor FK2-0358

However, re-attachment of the sensor also solves the symptom.


When the symptom has occurred, make the following selections in service mode [COPIER > I/O > DC-CON] and check the setting for the bit1 of [P021]. If the setting is "1", re-attach the toner sensor.

Additional problems found have been the toner sensor scraper blade in the developer is not making contact with the surface of the toner sensor.

To check the toner sensor scraper blade first set up a work area. Lay out several sheets of 11 x17 paper on the work surface. Disassembling the developer is a messy job. Remove the upper cover of the developer and then rotate the developer in a counter clock wise direction. Basically the cylinder should rotate so the toner is scraped off of the cylinder by the developer blade.
If it is rotated in the wrong direction a large amount of toner will adhere to the developer cylinder and makes a mess.
The toner sensor is located on the on the outside of the developer and part of it goes through the wall of the developer unit.




Next look at the inside surface of the developer where the toner sensor is mounted while rotating the developer cylinder in the correct direction.

There is a mylar scraper sheet that needs to touch the inside surface of the developer wall.
In the image below the inside surface of the developer wall is being touched by the Mylar scraper blade.
If the blade is damaged or broken off the toner will not be cleaned off of the sensor and give the error code E024.
If the blade is the problem the developer will need to be replaced.
The part number for the developer is FM2-0287-010.

[ariffkamil]

Re: IR4570 Getting Error Code E000-0024

Dear Teckat,

As usual, you rock with your detailed answer.
In my case, cleaning out the toner in the developer assembly toner sensor had the machine going.

Once again thanks so much guys for helping me out with this.

Cheers
Kamil

[teckat]

Re: IR4570 Getting Error Code E000-0024

Dear Teckat,

As usual, you rock with your detailed answer.
In my case, cleaning out the toner in the developer assembly toner sensor had the machine going.

Once again thanks so much guys for helping me out with this.

Cheers
Kamil

======================
Welcome.JPG good luck in service

[Matoku]

Re: IR4570 Getting Error Code E000-0024

Dear Teckat,

As usual, you rock with your detailed answer.
In my case, cleaning out the toner in the developer assembly toner sensor had the machine going.

Once again thanks so much guys for helping me out with this.

Cheers
Kamil

dear ariffkamil,

I agree with you but sometimes that method not work, until you replace one of the toner sensor. Even the harness along the toner hoopper also an be spoilt ( open circuit ).

Regards
matoku