canon ir1020

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  • bebe.radescu
    Technician
    • Jul 2012
    • 54

    #1

    canon ir1020

    canon ir1020. the problem is i cannot install it on a pc via usb. it seems that the pc cannot recognize it as a printer. i downloaded the driver software from the canon website, the driver cannot see that the machine is plugged in the usb port so it doesn't install further. i cannot install the printer manually by updating the driver software from devices and printers because it doesnt recognise the machine as a printer. when making copies, after 6 copies or less it stops printing due to page size error: "change paper size, A4" the machine prints only A4. i cleaned all the sensors, all the rollers, i changed the fuser film, i cleaned the fuser rollers and the two sensors. but with no effect. what should i do? firmware upgrade?
  • Rachid.Akli
    Senior Tech

    500+ Posts
    • Oct 2011
    • 595

    #2
    Re: canon ir1020

    Hello,

    If you can't print or upgrade via USB, replace the image processing PCB.

    Rachid
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

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