Canon irc 3480 error e00020-0023

[lagustacat]

Canon irc 3480 error e00020-0023 drum developer error wont go away can anyone help. Originally black copies wouldnt copy. As soon as replaced black drum unit then got this errror got this error

[rayjeek]

Re: Canon irc 3480 error e00020-0023

Try cleaning the laser glass window with brush. The cleaning rod provided does not actually clean it well.

[lagustacat]

Re: Canon irc 3480 error e00020-0023

Try cleaning the laser glass window with brush. The cleaning rod provided does not actually clean it well.

Cleaned laserglass manually, still same problem

[rayjeek]

Re: Canon irc 3480 error e00020-0023

I had the same code on irc3380 and cleaning the laser resolved the issue. I could not resolve the problem on my first visit though I attempted cleaning the laser. Infact my senior tech asked me to go back and I did a thorough cleaning again to resolve the problem. You might find the under part of the black laser glass window covered with toner hence will require you to take apart laser to clean it. I am 99 % sure the issue might be with the black laser glass window being dirty. Another way to be certain of the black laser being dirty is if old drum works ok but the new drum throws up the code.

[lagustacat]

Re: Canon irc 3480 error e00020-0023

I had the same code on irc3380 and cleaning the laser resolved the issue. I could not resolve the problem on my first visit though I attempted cleaning the laser. Infact my senior tech asked me to go back and I did a thorough cleaning again to resolve the problem. You might find the under part of the black laser glass window covered with toner hence will require you to take apart laser to clean it. I am 99 % sure the issue might be with the black laser glass window being dirty. Another way to be certain of the black laser being dirty is if old drum works ok but the new drum throws up the code.

I did the same exact thing as you did, when I put in the old black drum unit, nothing black prints or copies, cleaned the laser no black print, put the new drum throws up the code E0000 20 0023, any more ideas I can try

[its_just_a_copier]

Re: Canon irc 3480 error e00020-0023

I've had this happen a few times on this model. First clean the two patch sensors just to the right of the black drum. If there is truly no black development, you can mark the mag roller auger on the back of the drum unit with white-out, put it back in the machine and make 1 copy. Then take your drum out, if that auger did not change position, you have a broken Developer Drive Clutch FM2-3581-000.

[lagustacat]

Re: Canon irc 3480 error e00020-0023

I've had this happen a few times on this model. First clean the two patch sensors just to the right of the black drum. If there is truly no black development, you can mark the mag roller auger on the back of the drum unit with white-out, put it back in the machine and make 1 copy. Then take your drum out, if that auger did not change position, you have a broken Developer Drive Clutch FM2-3581-000.

Will try that and let you know, thanks for the info

[teckat]

Re: Canon irc 3480 error e00020-0023

Will try that and let you know, thanks for the info

some power supplies must be removed for access to the developer clutches.

-Check the developing spring loaded coupling gears of the concerned color for proper position

Developing coupling gears

[lagustacat]

Re: Canon irc 3480 error e00020-0023

Hi Teckat, black is the one that is giving me the problem, when I try to rotate the black drum developer coupler in your diagram it will only turn 1/4 of an inch either way, as where the other drum couplers turn all the way around, please advise, also it looks like quite a job to remove and replace please advise.

[its_just_a_copier]

Re: Canon irc 3480 error e00020-0023

I've had this happen a few times on this model. First clean the two patch sensors just to the right of the black drum. If there is truly no black development, you can mark the mag roller auger on the back of the drum unit with white-out, put it back in the machine and make 1 copy. Then take your drum out, if that auger did not change position, you have a broken Developer Drive Clutch FM2-3581-000.

Replace part above. This will entail removal of several boards at the rear half of the machine to take out the developer drive assy. Took me about 3-4 hours if memory serves.

[lagustacat]

Re: Canon irc 3480 error e00020-0023

Looks like the black developer clutch is broken, thanks for all your help

[teckat]

Re: Canon irc 3480 error e00020-0023

Hi Teckat, black is the one that is giving me the problem, when I try to rotate the black drum developer coupler in your diagram it will only turn 1/4 of an inch either way, as where the other drum couplers turn all the way around, please advise, also it looks like quite a job to remove and replace please advise.

==================
U may need to replace Developing motor (Bk) (M15)


do a part check
COPIER>FUNCTION>PART-CHK


MTR Specify motor checking the operation.
Setting range: 1 to 25 (22 or above are reserves)
Operation method
1)Select the item.
2)Enter the motor code with the numeric keypad.

1: Drum ITB motor (M1)
2: Toner container motor (Y) (M20)
3: Toner container motor (M) (M21)
4: Toner container motor (C) (M22)
5: Toner container motor (Bk) (M23)
6: Cassette 1 pickup motor (M6)
7: Cassette 2 pickup motor (M7)
8: Cassette 3 pickup motor (M51)
9: Cassette 4 pickup motor (M52)
10: Paper deck main motor (M1D) (Paper deck)
11: Pre-registration motor (M8)
12: Registration motor (M9)
13: Delivery vertical path motor (M10)
14: Face-down delivery motor (M11)
15: Reserve
16: Horizontal registration motor (M25)
17: Duplexing feed motor (M26)
18: Developing motor (Y) (M12)
19: Developing motor (M) (M13)
20: Developing motor (C) (M14)
21: Developing motor (Bk) (M15)

3)Press [OK].
4)Check the operation by pressing [MTR-ON].

MTR-ON -Starts the motor operation.

Toner container motor (Y/M/C/K):
1)Remove the toner container, and close the front cover.
2)Select the item, and press [OK].
ON for 10 sec > OFF

Horizontal registration motor:
1)Select the item, and press [OK].
Start the HP search operation > After the completion of operation, automatically terminated

Motors other than toner container motor (Y/M/C/K) and horizontal registration motor:
1)Select the item, and press [OK].
ON for 10 sec > OFF

[lagustacat]

Re: Canon irc 3480 error e00020-0023

Your right it is the developer clutch gear, now does this come with the whole assembly, only the tiny gear is the one that is cracked, part number FM2-3581-000

[its_just_a_copier]

Re: Canon irc 3480 error e00020-0023

Your right it is the developer clutch gear, now does this come with the whole assembly, only the tiny gear is the one that is cracked, part number FM2-3581-000

Is it the gear on the clutch? If so just order the clutch it will come with the gear attached...

[lagustacat]

Re: Canon irc 3480 error e00020-0023

Hi il get it, it is only small little gear at the end of the clutch gear,does it come with that one also